Industry

Six Reasons Why Europe Is Now the Fastest-Growing Outsourcing Market

Six Reasons Why Europe Is Now the Fastest-Growing Outsourcing Market

Europe has edged out the US—and every other geography—as the leading outsourcing market in the last two quarters of 2013. A recent study found  Europe had a 43 percent global market share of outsourcing deals, beating the US’s 35 percent. In addition, Europe accounted for two of outsourcing’s megadeals valued at $1 billion or more. […]

Stay Healthy with Robotics in the Cloud!

Stay Healthy with Robotics in the Cloud!

The healthcare industry may have been cautious to a fault until recently, but it is readily embracing new technologies including the cloud to serve customers better. Recently, articles have popped up highlighting how robots will help with procedures connected to hair transplants. While helping people look good is a lofty enough aim, an even better […]

The Transformative Power and Potential Perils of 3D Printing—and What It All Means to Outsourcing

The Transformative Power and Potential Perils of 3D Printing—and What It All Means to Outsourcing

It almost seems like something from a science fiction movie; a brainchild of a clever writer or the product of a young child’s fertile imagination. But, 3D printing is very real indeed, with the power to completely transform manufacturing, health care, engineering and retail—from the way parts and products are designed and produced to the […]

The Impact of Wearable Mobile on MDM Strategies

The Impact of Wearable Mobile on MDM Strategies

Move over, Rolex. Step aside, Armani. If the predictions hold true, tomorrow’s corporate climbers will all be ditching the designer accessories for the next big thing: namely, wearable computing devices. From smart watches to augmented reality glasses and contact lenses, today’s emerging tech toys have the potential to become tomorrow’s most valuable business tools. You […]

Is Your Data Dirty?

Is Your Data Dirty?

Pre-adjudication—anything that happens before the payment of a claim—is especially valuable for today’s health plans, benefit administrators and networks. By focusing on the front end, the pre-adjudication process ultimately helps to reduce operational costs, increase adjudication and first-pass rates, and improve overall customer service. This paper explores: • The challenges of healthcare claims processing • […]

By January 20, 2014 Read More →
How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs

How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs

Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But talking to HR and recruitment process outsourcing (RPO) executives, they are working overtime to fill certain jobs. Sometimes the skill set is too much in demand or just rare. In other cases, it is near impossible to reach the right […]

The New-Age Social Revolution

The New-Age Social Revolution

Companies can use social media effectively to generate and spread ideas, to collaborate and communicate in real-time across the organization. In a world where the death of a butterfly in Mexico and rise of forest fires in Australia are connected, where opposing calamities like droughts and floods are the result of one cause, does it […]

Keys to Driving a Successful Outsourcing Contract

Keys to Driving a Successful Outsourcing Contract

There are a handful of key aspects of any contract that can drive the initial projections of savings and return on investment. If some or all of these aspects are not carefully thought out and  strategized, you can expect mixed degrees of impacts on the financial benefits of your outsourcing contract. This whitepaper discusses the […]

By November 26, 2013 Read More →
The Great Underwriting Transformation: From Ugly Duckling to Golden Goose

The Great Underwriting Transformation: From Ugly Duckling to Golden Goose

The P&C insurance industry is undergoing a radical change, one that’s turning its traditional business model upside-down. For as long as most of us can remember, insurance providers made the bulk of their money from investment income. The industry managed to generate decent Return on Equity (ROE) despite combined ratios above 100. But, along came […]

Why ConAgra Foods Decided to Outsource HR Analytics After Doing It In house

Why ConAgra Foods Decided to Outsource HR Analytics After Doing It In house

This is the second article in a series on how companies are using Big Data to gain critical business insights. ConAgra Foods, a food maker based in Omaha, Nebraska, started its journey to using predictive analysis in an incremental way. The company, whose brands include Healthy Choice, Banquet, Orville Redenbacher’s, Marie Callender’s and Chef Boyardee, […]

Six Tips for Telcos to Cross the Cloud Chasm

Six Tips for Telcos to Cross the Cloud Chasm

Cloud technologies are changing both consumer and business behaviors. Breaking down barriers associated with storage and compute power, cloud solutions are freeing users from the limits of their smartphones, tablets and PCs allowing them to access unlimited resources and pay only for what they need. But how do providers of cloud services and solutions move […]

Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing

Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing

Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events are making this beneficial for both outsourcing buyers and providers. “Every provider wants a US presence,” observes Denis Winkler, Director at Alsbridge. “And if they already have a presence, it’s growing.” Some of the factors creating this new geographical attitude […]

Go to the Front of the Class with Sourcing 101

Go to the Front of the Class with Sourcing 101

Before taking the first steps in your sourcing journey, it is important to assess your organizational readiness by examining your internal capabilities and capacity to plan and execute a sourcing strategy. Not taking the time to consider these basic elements can cost millions of dollars in lost savings. Alsbridge has compiled The Sourcing 101: Initial […]

By October 28, 2013 Read More →
How Big Data is Becoming Predictive, Helping Executives Make Better Decisions

How Big Data is Becoming Predictive, Helping Executives Make Better Decisions

Businesses have always wanted a crystal ball to predict the future. Now they can almost have one if they combine Big Data, analytic prowess and deep domain and process knowledge. For the first time, analytics is becoming predictive and can help executives make less risky decisions that affect their corporate futures. The key is you […]

Get More Bang for Your Buck: Do’s and Don’ts in Formulating Cloud Computing Contracts

Get More Bang for Your Buck: Do’s and Don’ts in Formulating Cloud Computing Contracts

In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating data on its servers and migrate to other providers like Microsoft Azure, IBM SoftLayer and Amazon S3. For several reasons, Nirvanix, sitting on a tidy $70 million in funding, was shutting down . Users had until October 15 to download […]

Monitoring Your Applications’ Vital Signs—Without All the Pain

Monitoring Your Applications’ Vital Signs—Without All the Pain

You have chest pains during your morning jog. You’re a little out of breath and your stamina’s fading fast. But, when you go to the doctor, no one checks your vital signs or hooks you up to a heart monitor to find out what’s going on. Instead, you’re put into a room with a nurse […]