Tag: award winners 1998
Mention J.P. Morgan and outsourcing these days, and the first image that comes to mind is the much-publicized Pinnacle Alliance.
When a long-haul truck pulls in for a fuel fill-up, it typically costs about $150. More than 15,000 fleet operators turn to Comdata to provide credit cards for truck drivers to use as they ply the nation’s highways. Comdata verifies and pays the bills, and forwards an invoice with a small mark up to its clients. With trucks continually on the road, the Comdata network that handles these transactions must be absolutely reliable, accurate, secure, and always available.
Two years ago, in January, 1997, ING Barings decided to outsource management and first level support of its help desk function in Hong Kong.
Fast response to customers is essential to the success of United HealthCare, the second largest managed care company in the U.S., outsourcing.
The Emergence of the Network. Outsourcing of the network management function is not yet as widespread as Information Technology (IT) outsourcing. However, that situation is changing as networks assume more and more importance in networks.
We’re paying increasing attention to non-IT or business process outsourcing (BPO) services over the coming year. The growth of BPO is an important emerging industry phenomenon that is driving tremendous value into the buyers that choose it. The British Petroleum/PricewaterhouseCoopers relationship offers a highly successful example of this phenomenon.
Microsoft is widely touted as a giant in the marketplace, a visionary organization in the marketing arena. It should come as no surprise that they sought an outsourcing relationship that meshed with their philosophy. That search led them to ENTEX.