Genpact

Outsourcing: Top 10 Takeaways | Market Analysis

Joseph D. Foresi

Back to Market Analysis home The outsourcing space is facing two factors heading into 2013. The first is the macro. The space is at a critical juncture with price declines taking place, but contained to specific verticals (capital markets). If

Top 10 Takeaways: Earnings Season Ends on Up Note | Market Analysis

Joseph D. Foresi

Back to Market Analysis home Earnings season came to an end this week for the outsourcing group. Cognizant reported solid results and maintained 2012 guidance. The results ended the season on an up note. As we cross through the mid

Janney/Outsourcing: KPMG 2Q12 Sourcing Survey: Emphasis On Solutions | Market Analysis

Joseph D. Foresi

Back to Market Analysis home KPMG held its 2Q12 Global Sourcing Advisory Pulse Survey. The outsourcing business is turning into a winners versus losers game, as customers are looking for solutions vs. labor arbitrage. Demand for vertical BPO is healthy

"Taking IT Offshore" Weekly: Now The Real Fun Begins – Market Analysis

Joseph D. Foresi

Crucial June Results Key to 2012 Success KEY POINT: Our main takeaway this week was our upgrade of WNS to BUY due to a desirable entry point. We think the catalysts are in place (large contract ramp, salesforce increases, &

Industry Report Consulting and Global Outsourcing – Market Analysis

Joseph D. Foresi

Top 10 Takeaways: Intra Quarter Channel Checks Key Data Points for Your Investment Mosaic 1. Syntel optimistic about prospects (5/14/12). Takeaways: demand environment healthy, SYNT taking market share due to client service, & earnings protection from margin flexibility exists. 2.

Taking IT Offshore" Weekly: BPO takes Center Stage – Market Analysis

Joseph D. Foresi

The BPO demand environment took center stage this week as Genpact and EXLService reported results. Our takeaway was that the demand environment for BPO is healthy. There are a number of data points to confirm this. Solid quarterly results from

The Retail Revolution: Big Changes in Store

Outsourcing Center, Patti Putnicki, Business Writer

The past few years have not been kind to the retail industry. Sluggish economies, shrinking margins and a more cost-conscious consumer have taken their proverbial toll. “We’ve seen retail sales increase by 5 percent to 6 percent, yet profits declined

Business Process as a Service – The Next Wave of BPO Delivery

Outsourcing Center, Bruce McCracken, Business Writer

Business process as a service (BPaaS) is emerging to be a BPO game-changer reminiscent of Software as a Service (SaaS) a decade ago. Specifically, BPaaS is adding arrows to organizations’ outsourcing quiver in how they approach their finance and accounting

Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years. Their answers clearly point to a need for buyers to alter their thinking about how,

Eight Biggest Areas of Risk for Buyers of Outsourcing Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

New delivery models, new pricing models, service providers’ new marketing strategies, moving up the value chain to intellectual arbitrage, new technologies, real-time customer interaction, globalization, and new standards and regulations – these factors set the stage for risks for buyers

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Outsourcing: Top 10 Takeaways | Market Analysis

Top 10 Takeaways: Earnings Season Ends on Up Note | Market Analysis

Janney/Outsourcing: KPMG 2Q12 Sourcing Survey: Emphasis On Solutions | Market Analysis

"Taking IT Offshore" Weekly: Now The Real Fun Begins – Market Analysis

Industry Report Consulting and Global Outsourcing – Market Analysis

Taking IT Offshore" Weekly: BPO takes Center Stage – Market Analysis

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