Business Transformation Archives

Offshore outsourcing to maximize Cost Efficiency

Ben Trowbridge

Outsourcing has become a popular strategy for companies looking to cut costs and increase efficiency. Many businesses are turning to offshore outsourcing to delegate specific tasks to external providers in other countries. This article explores offshore outsourcing, its advantages and

The Pros and Cons of Offshore Outsourcing

Ben Trowbridge

Outsourcing has become a popular business strategy with companies of all sizes in recent years. Each turns to external service providers to handle various aspects of their operations. The discussion of offshore outsourcing vs. nearshore outsourcing needs to be examined.

How AI fundamentally Changes Cloud Outsourcing

Ben Trowbridge

In the landscape of 2023, organizations are poised to bank heavily on Outsourcing, cloud technologies, and business models, with a clear aim of fueling innovation and delivering premium value to their stakeholders. Rapid transformations in technology, largely influenced by cloud

The Evolving Landscape of IT Outsourcing: Building Long-term, Adaptive Partnerships

Ben Trowbridge

In an era of rapid technological progress and global competition, the landscape of information technology (IT) outsourcing has shifted significantly and created the need for Long Term Adaptive Partnerships in Outsourcing. The problem remains on how the evolving landscape of

Expanding Regional Accounting Firms’ Offerings with Managed Cybersecurity Services

Ben Trowbridge

Based on my experience in leading the launch of EY’s Cybersecurity Managed Services business and helping dozens of managed services providers enter new service lines, I thought it might be helpful to share a few ideas on how a regional

The Top 4 Key Competencies Required for a Consulting Firm to Excel at Managed Services

Ben Trowbridge

Consulting firms ranging from the Big 4 to Regional Firms looking to deliver Managed Services and establish strong long-term client relationships must adopt a fundamentally new set of behaviors across various marketing, sales, and operational delivery teams. This requires a

What Are Your Options to Create a Global Delivery Capability?

Ben Trowbridge

Summary: Even companies that might have a global footprint already can struggle with creating a balanced global delivery capability to control costs and access the right talent. Their experience and familiarity with their current situation can often cloud the decision

How a Consulting Firm Builds a Successful Managed Services Practice

Ben Trowbridge

Consulting firms including Big4 and Regional Accounting firms have the amazing ability to frame a problem, develop a process, gather data, and develop a fact-based solution that can be a real boost for leadership teams that need an unbiased external

The Shift to a Patient-Centric Healthcare Ecosystem

Adam Nelson, Vice President, Industry Solutions, HealthCare and Life Sciences, NTT DATA

Data is at the epicenter of the transformation of U.S. healthcare to a consumer-centric ecosystem, primarily due to the multitude of participants who want to view what they need, when they need it, via the channel they prefer. Additionally, it

Insurance Carriers, Take Note: Explosive Growth Is No Accident

Outsourcing Center, Barbara Lewis, Business Writer

Cultivating a productive 1:1 customer engagement demands integrated data Outdated, paper-based processes, information silos and legacy systems have been the bane of insurance carriers for years, hampering not only the efficiency of their internal operations, but also impacting the way

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