Cost Reduction & Avoidance Archives

Big Companies Embrace Multi-Process BPO

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The trend to outsource non-core business processes is 'irreversible,' says John Barnsley, global leader for Business Process Outsourcing for PricewaterhouseCoopers (PwC), and is steadily moving to include multiple activities. Barnsley attributes an overall increase in acceptance of BPO as an

A Global Objective – Profitability and Efficiency

Chris Pryer, Business Writer

With the global business climate changing, and shrinking somewhat due to the Internet, business process outsourcers (BPO) such as Raytheon Training find themselves filling in a vacuum.

Giving IT Capabilities Some Real Structure

Steve Gust

As a vendor, (i)Structure is gaining some real momentum in the information technology field. Lots of companies are starting to put faith, and more importantly contracts with the business, a subsidiary of Level 3 communication. Its services are being used

Outsourcing’s Little Dipper

Outsourcing Center, Kathleen Goolsby, Senior Writer

Ancient navigators found their way by following the Little Dipper. The constellation's polestar, Polaris, always conspicuous and very near the north celestial pole, was used as a guide in traveling the seas. Outsourcing, often undertaken by buyers who have no

Hatching An Application

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing may turn out to be the golden egg for Commtouch. Since every youth in Israel must serve in the Army, which relies on sophisticated military intelligence and technology to survive, Israel has a wealth of technically skilled young people.

Underwriting a Successful Result

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Before homebuyers can complete the transaction to purchase a home, they must demonstrate they have also arranged for homeowners insurance. Up until now, the process for obtaining that coverage was almost as arduous as finding the house in the first

Anatomy of an Outsourcing Decision

Outsourcing Center, Kathleen Goolsby, Senior Writer

Why do companies outsource today? Until the arrival of the Internet, the answer was clearly cost. But the new economy is making new demands. How has a world moving at Web speed altered the way companies decide to outsource? (outsourcing)

Seamless International Outsourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The buyer and the supplier are just five hours apart by car. But from a business standpoint, they couldn't be farther apart. The customer's management grew up in capitalist western Europe. The suppliers' formative years were spent in Communist eastern

On a Higher Plane

Outsourcing Center, Kathleen Goolsby, Senior Writer

Business-to-business e-commerce (B2B) completely changes the way business is conducted. Innovation is now the name of the game. The infrastructure of the Internet is an unmatched forceful tool, and today's forward-looking companies are finding a myriad of ways to use

The E-volution of BPO Procurement Outsourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Until now, selling your wares on the Internet has been the big focus of e-commerce. But at this stage of on-line commerce, buying is growing rapidly in importance as well, according to Dr. Bernadette Margel, a partner and global leader

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