Business Challenge Archives

Expanding Regional Accounting Firms’ Offerings with Managed Cybersecurity Services

Ben Trowbridge

Based on my experience in leading the launch of EY’s Cybersecurity Managed Services business and helping dozens of managed services providers enter new service lines, I thought it might be helpful to share a few ideas on how a regional

The Top 4 Key Competencies Required for a Consulting Firm to Excel at Managed Services

Ben Trowbridge

Consulting firms ranging from the Big 4 to Regional Firms looking to deliver Managed Services and establish strong long-term client relationships must adopt a fundamentally new set of behaviors across various marketing, sales, and operational delivery teams. This requires a

What Are Your Options to Create a Global Delivery Capability?

Ben Trowbridge

Summary: Even companies that might have a global footprint already can struggle with creating a balanced global delivery capability to control costs and access the right talent. Their experience and familiarity with their current situation can often cloud the decision

How a Consulting Firm Builds a Successful Managed Services Practice

Ben Trowbridge

Consulting firms including Big4 and Regional Accounting firms have the amazing ability to frame a problem, develop a process, gather data, and develop a fact-based solution that can be a real boost for leadership teams that need an unbiased external

The Shift to a Patient-Centric Healthcare Ecosystem

Adam Nelson, Vice President, Industry Solutions, HealthCare and Life Sciences, NTT DATA

Data is at the epicenter of the transformation of U.S. healthcare to a consumer-centric ecosystem, primarily due to the multitude of participants who want to view what they need, when they need it, via the channel they prefer. Additionally, it

Insurance Carriers, Take Note: Explosive Growth Is No Accident

Outsourcing Center, Barbara Lewis, Business Writer

Cultivating a productive 1:1 customer engagement demands integrated data Outdated, paper-based processes, information silos and legacy systems have been the bane of insurance carriers for years, hampering not only the efficiency of their internal operations, but also impacting the way

Five Signs That You Might Need to Outsource

Outsourcing Center, Karthik Nagendra, Business Writer

If you’ve been able to resist outsourcing while the world around you is doing it, that’s great. However, there are many great reasons to outsource. It might be a good idea to start looking at the outsourcing option if you’re

Leading Reasons to Outsource Your IT Services

Outsourcing Center, Staff Writer

Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you back? Often it’s fear of the unknown, along with fear of losing full control, that keeps you from experiencing the many benefits outsourcing can bring.

The Key to IT Transformation

Outsourcing Center, Karthik Nagendra, Business Writer

Do you know the key to IT transformation? When a practicing physician and a Ph.D. in biochemistry/molecular genetics decided to co-found a new company, it wouldn’t be amiss to expect that it would operate in the healthcare industry. Jamison Feramisco,

Overcoming the Winner’s Curse

J Ben Trowbridge

Unlike most auctions, both buyers and service provicers in an IT outsourcing transaction pay if the winning service provider offered an irrational price to get the deal. Stephen Dunn offers tips to buyers on how to avoid the winner's curse.

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