Business Challenge Archives

How Many IT Jobs Actually Went Offshore? And Where Did They Go? Frost & Sullivan’s Study Finds Out

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A new Frost & Sullivan report has the answer: Over the last three years the high-cost nations sent 826,540 IT jobs to developing countries, creating an install base of 7,599,540 IT jobs in the developing countries it studied. India got

ASP Makes Sure Software Downloads Don’t Go to Terrorists

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

US trade rules won't allow a Cuban cigar on American soil. The same rules apply to software downloads; companies can't sell software to Cuban buyers either. Penalties are in the six figures and there's a possibility of jail time too.

ComputerWire’s Annual Outsourcing Report: Contract Value Grew Thanks to Government and Smaller Buyer Contracts

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

ComputerWire tracks outsourcing deals. Here's the report card for 2004.

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Read about ITO in 2005: the move to global sourcing, the impact of Sarbanes-Oxley, and new activities for ASPs.

What’s New in BPO

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

BPO providers predict this year business transformation will become more than just talk. And offshoring will expand into new industries and new geographies. Here's a BPO road map for 2005.

What to Expect This Year in the Leading BPO Processes

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Here's a sneak peak at new developments in human resources, finance and accounting, customer relationship management, and procurement and global trade management outsourcing. 2005 promises to be a busy year for BPO.

The Top 10 Outsourcing Events in 2004 and What They Mean

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

David Letterman didn't do a Top Ten outsourcing list, so we compiled one for him. Read why the Hewitt/Exult merger, the TXU/Capgemini deal, and EDS' fallen angel status made the list.

New Outsourcing Risks in 2005 and How to Mitigate Them

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

As outsourcing changes, so do the risks. An OutsourcingCenter poll discovers why rising interest rates and the promise of combining voice and data in one network using VoIP technology are creating new risks for the industry.

How Real Estate Choices Affect Offshoring Decisions

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Locations like Brazil and Argentina may compare favorably with current offshoring favorites such as Delhi and Shanghai, a new study by global real estate firm Jones Lang LaSalle found. Read about the up-and-coming offshore locations.

Offshoring ADM Tips: How Business Engine Lowered Development Failures from 80 to 5 Percent

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When Business Engine offshored an ADM project, 80 percent of the code didn't meet its expections. Here's what it did to drastically reduce the error rate.

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