Business Challenge Archives

Maximizing Learning Processes in Your Organization

Outsourcing Center, Kathleen Goolsby, Senior Writer

Shrinking budgets and a growing reluctance to travel are causing companies to prefer distance learning solutions. Cost makes outsourcing a good choice.

Transaction Engines and Process Reengineering Changed HR

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Web-enablement and transaction engines will spearhead the increasing drive to outsourcing HR. But success requires a paradigm shift.

Finance and Accounting BPO Adds Up to Business Transformation

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Finance and accounting outsourcing has gone beyond transaction processing to enter the realm of business transformation. Today, chief financial officers require data to help them make better financial decision.

The Major Event of 2002

Outsourcing Center, Kathleen Goolsby, Senior Writer

When 2002 dawned, there was a dearth of credible service providers. Then three different kinds of providers stepped into the breach. The result: broader offerings for today's buyers.

Manufacturing the Future

Katherine Swarts, Business Writer

Manufacturers are increasingly willing to spend money on outsourcing to save money. Old skill sets are disappearing, making the cost of finding the right talent a primary driver in choosing outsourcing.

The Expanding Territory of Offshore Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Suppliers are moving the back office to the four corners of the globe. At the same time, buyers, now firmly committed to offshore solutions, are wrestling with the decision to select a near shore or farshore provider. Here's what's going

ITO: An Industry in Transition

Outsourcing Center, Kathleen Goolsby, Senior Writer

Peter Bendor-Samuel reflects on ITO outsourcing in 2002. His take: service providers are under price pressure because of increased competition from offshore suppliers and new potential powerhouses created by acquisitions. Then, he predicts what will happen in 2003.

Legal Outsourcing Trends – A Look Ahead

Paul J. N. Roy, Partners, Mayer, Brown, Rowe & Maw

Outsourcing continues to provide significant business opportunities for customers. But it also represents new risks. At the same time, the outsourcing market is continuing to evolve toward the newer terrain of business process outsourcing. Paul Roy of Mayer, Brown, Rowe

Outsourcing to Rid Healthcare’s Pain

Outsourcing Center, Kathleen Goolsby, Senior Writer

Word of mouth in the healthcare industry has spread the message: outsourcing is the best medicine to address costs and government regulations.

What You Need to Know About IT Outsourcing Trends for 2003

Outsourcing Center, Kathleen Goolsby, Senior Writer

Five trends are reshaping ITO. Hot new markets and business transformation outsourcing are two of the major trends altering the landscape.

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