Driving Change
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The MG sport car is its history. The MG Salute car is its future. The M.G. Rover Group decided to outsource so it could introduce its new models faster.
Research & Insight
Business Challenge
Can you use a balanced scorecard in an outsourcing deal?
Leonard White
Dear Expert: Question: Can you use a balanced scorecard in an outsourcing deal? Answer: Leonard White, Everest Group.
Planning for an Outsourcing Evaluation
Dr. Wendell Jones
An outsourcing evaluation should follow a disciplined, managerial approach from planning through negotiation and implementation, to ongoing management of the relationship.
In the Pink
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
PinkElephant is a Dutch ASP headquartered at Zoetermeer. The ASP is a PinkRoccade nv company, one of the most successful traditional IT outsourcing vendors in Holland. And that's exactly how the ASP market is developing in Europe. The quick starting,
Virginia COMPETEs for the Common Good
Chris Pryer, Business Writer
Government Competes with Private Sector on Level Playing Field Today, as local and state governments struggle to provide services to an ever-growing, ever-demanding public despite inadequate financial resources, outsourcing and privatization of government functions is becoming more and more of
Taking the Chaos Out of Government Outsourcing
Chris Pryer, Business Writer
For government agencies across the United States, the ability to deliver services to their citizenry is being sorely taxed (no pun intended). Budgets are being strained beyond limit. Quality -- and quantity -- of services is deteriorating. And the varieties
From Hamstrung to Power
Outsourcing Center, Kathleen Goolsby, Senior Writer
Italy -- its name brings to mind the pungent parmesan and garlic odors, magnificent golden treasures in the cathedrals and palaces, crowded canals of Venice and mysteries of Pompeii. The nation holds many charms for tourists. Part of the culture
How to Minimize Risks When Entering the Wireless World
Outsourcing Center, Kathleen Goolsby, Senior Writer
People are doing wireless today without having thought about it first, and now they have some real problems, states John Stehman, principal analyst with the Robert Frances Group. They can't even support all the devices they have out there. They
Wireless: To Be or Not To Be
Outsourcing Center, Kathleen Goolsby, Senior Writer
Wireless scares people, says Adam Braunstein, senior research analyst with the Robert Frances Group. The concept that you can get anything anywhere is easy to understand and sounds great, and what company wouldn't want to give those capabilities to its
The Reasonings of CEOs and CIOs
Outsourcing Center, Kathleen Goolsby, Senior Writer
Difficult business problems require solutions that are based on sound reasonings. The Internet and new economy have so drastically changed the way business is done that today's top execs must focus on how to change their companies. Change is necessary