Big Data/Analytics Archives

SRM Alliances

Outsourcing Center, Kathleen Goolsby, Senior Writer

Supply and demand. This mission-critical component of business has shifted from price and availability to collaboration. Meta Group predicts the SRM market will be $32 billion by 2003. SRM tools enable supply planning so that there is instant visibility across

ASP in Brazil

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When Brasilia, Brazil's capital, was built, one of the city architects suggested planting grass everywhere instead of paving sidewalks. People could walk wherever they wanted. Where natural paths emerged, the concrete would follow.

Healthcare’s Biggest Challenge

Outsourcing Center, Kathleen Goolsby, Senior Writer

Behind closed doors, discussions about the biggest challenge for both providers and payers in the healthcare industry are not about HIPAA compliance. It's about how to be profitable. Given the numerous industry problems besetting companies, revenue has been drastically cut,

High-Quality Impermanent Solutions

Outsourcing Center, Kathleen Goolsby, Senior Writer

Even a Fortune 500 company can fail. All it takes is a decision to invest dollars, time and people in the latest and greatest technological wonder. Sure, an Internet-driven world demands that executives quickly take advantage of innovations that technology

Like a Fifth Wheel

Outsourcing Center, Kathleen Goolsby, Senior Writer

Striving to be competitive involves tremendous risks. The timing must be right, and the resources must be available. It's costly, and the return on investment might be low. In fact, the entire effort might fail. And someone will be held

In the Pink

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

PinkElephant is a Dutch ASP headquartered at Zoetermeer. The ASP is a PinkRoccade nv company, one of the most successful traditional IT outsourcing vendors in Holland. And that's exactly how the ASP market is developing in Europe. The quick starting,

Virginia COMPETEs for the Common Good

Chris Pryer, Business Writer

Government Competes with Private Sector on Level Playing Field Today, as local and state governments struggle to provide services to an ever-growing, ever-demanding public despite inadequate financial resources, outsourcing and privatization of government functions is becoming more and more of

From Hamstrung to Power

Outsourcing Center, Kathleen Goolsby, Senior Writer

Italy -- its name brings to mind the pungent parmesan and garlic odors, magnificent golden treasures in the cathedrals and palaces, crowded canals of Venice and mysteries of Pompeii. The nation holds many charms for tourists. Part of the culture

Wireless Billing Complexities Crave Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Current communication providers will need to revamp their system to handle billing processes for wireless services. Thomas Tunstall, Ph.D., at KPMG Consulting LLC, explains that the revenue streams that have come from voice will increasingly shift to data. Traffic from

SLAs That Work

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Service level agreements (SLA) are crucial to ASP buyers. SLAs create structure for the relationship and help both parties measure performance. But how do you write an SLA? How do you monitor them? Who is responsible for managing the SLAs?

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