Cloud Archives

Outsourcing Experts Discuss New Flexible Pricing Models

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing Center assembled a panel of industry experts to discuss the changes in outsourcing contracts and pricing models over the next two to five years. Their insights reveal buyers and providers will approach outsourcing initiatives differently than in the past.

Risks and Complexities in Outsourcing Decisions in the Midmarket

Outsourcing Center, Kathleen Goolsby, Senior Writer

For the most part, industry experts say the midmarket is poised for significant growth in outsourcing during the next five years. However, some point out that the nature of midsized companies may hinder growth. Outsourcing Center interviewed providers and advisors

Hot Spots for Growth in Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Which industries will experience growth in outsourcing in the next few years, and what risks will buyers of those services face? Are there business processes or functions that will begin turning to outsourcing in the next two to five years?

Dataprise Becomes the Outsourced IT Department for Small and Medium Businesses

John Harney, Business Writer

Companies both large and small often choose to outsource their IT departments so they can concentrate on their core businesses. But small and medium businesses (SMBs) have additional challenges. Danya International, a public service company that delivers solutions to government

Combating the “Hidden” Costs of Managing Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Industry media, especially over the past two years, often points out that a significantly high number of outsourcing arrangements do not deliver the promised cost savings due to “hidden” costs associated with managing the relationship. This is especially true, the

How Outsourcing Transformed a Hotel Operator into a Services Company

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When this outsourcing relationship started, Grupo Posadas was a hospitality provider in Latin America. Today, it has transformed itself into a services company with multiple revenue streams in a variety of vertical markets. Grupo Posadas formed four new companies based

An Outsourced Way to Move to the Cloud (Almost) Free

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing saves buyers money through lower cost. Outsourcing really saves money if the service is free. To allow organizations to take advantage of low-cost IT infrastructure outsourcing, Appistry provides a software solution that helps companies with cloud migration. The company

Outsourcing Engineering R&D Is Increasing Globally

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Indian service providers are investing in engineering labs where their scientists work on innovations and file for trademarks and patents. Global companies continue to outsource research and development. But these outsourcing relationships are different. Read how to make them successful.

New Contact Center Management Solution Enables Social CRM, Streamlines Processes, and Ensures Cost-Effective Flexibility

Outsourcing Center, Kathleen Goolsby, Senior Writer

Today's contact centers drive revenue and build customer relationships. Management of processes in those centers (whether outsourced, hybrid, or internal centers) is now easier and less costly using VContactCenter. This new CRM solution also facilitates capturing and managing data from

Application Management Outsourcing Services Provide Bigger Bang for the Buck

Outsourcing Center, Kathleen Goolsby, Senior Writer

Increased business agility is a big driver of the increase in application management outsourcing (AMO), notes Marc Schwarz, Senior Vice President and leader of the Oracle On Demand business. Businesses want to focus more of their resources on developing new

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Dataprise Becomes the Outsourced IT Department for Small and Medium Businesses

How Outsourcing Transformed a Hotel Operator into a Services Company

An Outsourced Way to Move to the Cloud (Almost) Free

Outsourcing Engineering R&D Is Increasing Globally

Industries

Services

Industry

Services

Cybersecurity

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