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IT Vendor as Change Agent

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Buyers are interested in transformation, says Joe Ragusa, vice president, Transformational Outsourcing for IBM Global Services, based in Somers, New York. They see outsourcing vendors as change agents who can provide the skills, processes and technology they need to enter

A Global Objective – Profitability and Efficiency

Chris Pryer, Business Writer

With the global business climate changing, and shrinking somewhat due to the Internet, business process outsourcers (BPO) such as Raytheon Training find themselves filling in a vacuum.

Underwriting a Successful Result

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Before homebuyers can complete the transaction to purchase a home, they must demonstrate they have also arranged for homeowners insurance. Up until now, the process for obtaining that coverage was almost as arduous as finding the house in the first

E-Procurement Evolving in Europe

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Vincenzo Marino worked for a company that used robots on an automobile industry assembly line. There, he watched as workers sat idle while the plant waited for a crucial part that someone had forgotten to order. Every time you make

E-voking E-commerce E-mmediately

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Companies today realize that if they want to stay in business they will have to enter the e-commerce fray. Specifically, they must embrace Internet Protocol (IP) based technologies. If you want to be in business, you need to be in

BPO Expanding the Telecom Industry

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Responding to the need to address simultaneous and often rapid changes in the business environment, Nortel Networks a global leader in telephony, data, e-Business, and wireless solutions for the Internet has turned to PricewaterhouseCoopers (PwC) for business process outsourcing (BPO)

Extending the Reach of Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

As the outsourcing industry heads into 1999, Richard Raysman, an attorney with the New York firm of Brown Raysman Millstein Felder and Steiner LLP, expects to see not only larger transactions, but an expansion of the services being outsourced.

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IT Vendor as Change Agent

A Global Objective – Profitability and Efficiency

Underwriting a Successful Result

E-Procurement Evolving in Europe

E-voking E-commerce E-mmediately

BPO Expanding the Telecom Industry

Extending the Reach of Outsourcing

Industries

Services

Industry

Services

Cybersecurity

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