Cloud Archives

Governments Join Private Sector in HRO Adoption

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A new study by the Conference Board and Accenture HR Services discovered four forces came together in 2004 to encourage governments to outsource HR. Here's what's happening.

Best-Performing Utility Company Creates Shareholder Value through Employees

Outsourcing Center, Kathleen Goolsby, Senior Writer

In the midst of nationwide high levels of customer dissatisfaction with their utilities companies, one company has a goal to be the best service provider in the US by 2007. They're well on the way, having exceeded their internal targets

How Leading Companies Avoid Being Bitten by Telecom Expenses

Outsourcing Center, Kathleen Goolsby, Senior Writer

Voice and data communication--the fourth-largest operating expense for most companies--has historically not been managed in a rational way. But outsourcing solutions are now evolving to a compelling value proposition with a Total communication Management model.

Confused about the Best Cell Phone Plan? Who Ya Gonna Call?

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Incorrect or misleading cell phone billing is an expensive problem for corporations. Outsourcing is one way to guarantee you only pay for what you use.

An Outsourcer Helps an ICT Employer Keep Track of What’s on Employees’ Laptops

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

180 Connect has 500 laptops in the field. What happens to the data if a laptop is stolen? What's on those laptops anyway? The cable TV and satellite company outsourced to solve those problems.

Foreign Outsourcing Invigorates US Economy

Daniel Griswold, Cato Institute

Daniel Griswold of the Cato Institute debunks offshoring myths using Cato research. He explains the economic benefits of offshoring and puts the job loss issue in perspective.

Why the Healthcare Industry Is Now Outsourcing CRM

John Harney, Business Writer

Retailers have been outsourcing CRM for years. Now competitive pressures in healthcare are causing both payers and providers to outsource this process.

Perspectives on Growth of the Outsourcing Market in China’s Healthcare Sector

Outsourcing Center, Kathleen Goolsby, Senior Writer

The Chinese government is reforming its healthcare sector to create a more competitive environment and speed up medical reform. Will outsourcing be part of that process?

What Causes Outsourcing Failures?

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing Center has been studying the risks and causes of outsourcing failures. This article presents some of the findings from the Center's 2004 survey on Leading Causes of Outsourcing Failures. This is the first in a series of five articles

$100,000 Fines and Changing Laws Encourage Importers to Outsource Customs Compliance

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Customs compliance today is daunting. Outsourcing gives importers access to technology that automates and integrates the process.

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Governments Join Private Sector in HRO Adoption

How Leading Companies Avoid Being Bitten by Telecom Expenses

Confused about the Best Cell Phone Plan? Who Ya Gonna Call?

An Outsourcer Helps an ICT Employer Keep Track of What’s on Employees’ Laptops

Foreign Outsourcing Invigorates US Economy

Why the Healthcare Industry Is Now Outsourcing CRM

Perspectives on Growth of the Outsourcing Market in China’s Healthcare Sector

$100,000 Fines and Changing Laws Encourage Importers to Outsource Customs Compliance

Industries

Services

Industry

Services

Cybersecurity

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