Cloud Archives

Point of Return: From Good to Great in Outsourcing Value

Outsourcing Center, Kathleen Goolsby, Senior Writer

During the eight-year relationship of Sovereign Bank and its outsourcing service provider, Trammell Crow Company (TCC), the bank grew dramatically from mergers and acquisitions. For TCC, which handles all the bank's real estate services throughout its financial services market (the

Blue-ribbon Teaming for Excellence in Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

This winning relationship broke our awards scoring records and is undoubtedly one of the world's most outstanding examples of outsourcing at its best. Owens & Minor outsourced its IT to Perot Systems, and O&M now commands the leading position in

Partnering for Performance

Outsourcing Center, Kathleen Goolsby, Senior Writer

The city of Minneapolis knew that outsourcing its IT functions and assets to Unisys would enable them to focus on value-added services for internal users and external customers, but there were huge obstacles in front of an outsourcing initiative. So

Transforming a Financial Services Firm’s Back Office

Outsourcing Center, Bruce McCracken, Business Writer

Back-office inefficiencies were a big problem for this insurance company. Thanks to the supplier's digital imaging process, tasks that once took as long as four days can be done in minutes.

The Impact of Consolidation in Human Resources Outsourcing

John Harney, Business Writer

What buyers need to know about the wave of consolidation among HR suppliers.

Offshore Outsourcing Helps Mid-Tier Banks Compete

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

How do medium-sized banks survive in today’s brave new world? The challenges seem Herculean. The big banks are getting bigger, smaller banks are becoming acquisition candidates, and the Internet is changing how consumers interact with their financial institutions. Outsourcing is

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Point of Return: From Good to Great in Outsourcing Value

Transforming a Financial Services Firm’s Back Office

The Impact of Consolidation in Human Resources Outsourcing

How Should HR Departments Gain Access to Technology?

HR Outsourcing: Where It Needs To Go

Outsourcing E-mail Proves to Be a Wise Investment for Schwab

If a Business Process Outsourcer Improves a Function, Is It Business Transformational Outsourcing?

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