Cloud Archives

How Analysis Can Make Sense of the Flood of Data to Create a Competitive Edge

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Five years ago the big industry buzz was about the role of analytics. The excitement it generated at the time matched the arrival of another hot new technology: the first iPhone (June 27, 2007 in case you forgot!) Did the

The F&A Forecast: 14 Challenges and Six Solutions

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The finance and accounting function, along with HR, have traditionally been the BPO processes that companies testing the waters of outsourcing get wet with first. Today “transactional outsourcing has been leveled to a simple commodity,” says Michael J. Alfonsi, Managing

The New World Order of ITO: The View from the Inside-Out

Outsourcing Center, Patti Putnicki, Business Writer

If you look back on the transforming world of IT over the past few years, it’s easy to chart the stages. First, there was denial that anything needed to change. Then came the fear of cloud and the perceived lack

Analytics-as-a-Service: Shaping The Next Big Future IT Infrastructure Trend

Outsourcing Center, Karthik Nagendra, Business Writer

The next big IT infrastructure trend is here: Analytics-as-a-Service (AaaS). We’ve seen how data can deliver insights in the hands of people like Hans Rosling, who has been listed amongst the 100 most influential people in the world by Time

Fabric Data Centers: The End of Complex, Expensive and Inefficient Infrastructure

Outsourcing Center, Karthik Nagendra, Business Writer

What’s new in the data center? Last year, the buzz was around “fabric data centers” as organizations began to worry about costs. Did it make sense to have dedicated and expensive network, computing and storage resources around applications even if

Beyond Automation: The Importance of Human Analytics in Social Media Monitoring

Anand Chopra, Ph.D., Research & Analytics, Wipro BPO

Mobile networking. Online games. Social computing. As personal and professional worlds collide, social media is generating huge amounts of unstructured data that’s brimming with business insights — from consumer preferences to competitor activities. That’s why many companies are using social

What is Outsourcing? It’s Our Past, Present and Future

Outsourcing Center, Karthik Nagendra, Business Writer

What is outsourcing? It is not a new or alien phenomenon. Almost every organization outsources some aspect of its business. A paint company may outsource the manufacture of its paint cans; a mobile network may outsource its billing activity; a

The Next Generation Shared Services through BPO

Dennis Winkler, Director, Jim Matthews, Managing Consultant, Alsbridge

Executives are all asking similar questions of their shared service organizations (SSO): “How do I get to the next level of shared services and realize more value?” “How do I change my SSO model to expand services and go global?”

Winning Approach to BPO: Be Flexible, Stay Involved, Commit for the Long Term

Outsourcing Center, Patti Putnicki, Business Writer

16th Annual Outsourcing Excellence Award Winner 2012—Best New Process/Application: Rio Tinto and Infosys Rio Tinto is a leading international mining group, and at almost 200,000 invoices a month, is one of the largest global accounts payable operations around. Until 2009,

Outsourcing Enterprise’s BYOD Adoption to Improve Chances of Success

Outsourcing Center, Karthik Nagendra, Business Writer

Are you at work? Check the mobile phone you are using. If you are in the Europe, Middle East and Africa (EMEA) region, chances are your company has allowed you to bring your own smart phone to work. The results

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What is Outsourcing? It’s Our Past, Present and Future

Winning Approach to BPO: Be Flexible, Stay Involved, Commit for the Long Term

Outsourcing Enterprise’s BYOD Adoption to Improve Chances of Success

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