Contract Archives

Convergys’s New CRM Solutions Help Travelers

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Have you called an airline or hotel and gotten an interactive voice response system (IVR) that could not answer your question? Many valued customers like you are becoming upset with this aggravating solution. Now hotels and airlines are turning to

How Offshoring to China Saved the Day at DuPont

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

DuPont promised it would deliver its Online Fabric Library at a trade show in Paris. The original developer dropped out three months before the deadline. DuPont turned to Freeborders, a supplier with offices in China. The Chinese team finished the

Ireland (With Help From India) Helps Boston Insurance Company Compete

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

This issue our Other Than India series focuses on Northern Ireland. Liberty Mutual created a captive in Belfast for applications development during the dot com boom when programmers were in short supply. Today the insurance company has 160 people there

How Outsourcing Email Management Helps Financial Services Companies

John Harney, Business Writer

Email has become a ubiquitous form of business communication. Financial services firms have to protect the security of these communication because of the sensitive data they contain. Outsourcing email management is the answer.

How Offshoring Can Create Jobs For Americans

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The media reports how offshoring is putting Americans out of work. This is certainly happening. But David Andersen, a partner at Bryan Cave LLP, describes how offshoring not only saved jobs but also created them for his high tech clients.

Five Things Manufacturers Should Consider When Selecting a Contract Manufacturer

John Sicard, Vice President of Professional Services, Webplan Corp.

A software provider that produces rapid response manufacturing products provides his list of criteria manufacturers should consider when selecting a contract manufacturer.

New Market Factors Driving an Outsourcing Staple–Contract Manufacturing

John Harney, Business Writer

Original equipment manufacturers have been using contract manufacturers for years. Today high tech product life cycles have become so short that building plants and hiring specialized staff is no longer economic for OEMs. Contract manufacturing is still the answer.

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Convergys’s New CRM Solutions Help Travelers

How Offshoring to China Saved the Day at DuPont

Ireland (With Help From India) Helps Boston Insurance Company Compete

How Offshoring Can Create Jobs For Americans

Five Things Manufacturers Should Consider When Selecting a Contract Manufacturer

New Market Factors Driving an Outsourcing Staple–Contract Manufacturing

Cigarette Manufacturer Rolls Out VoIP

ASP Fills eCommerce Need for Dental Manufacturer

Industries

Services

Industry

Services

Cybersecurity

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