Contract Archives

Service Provider Bankruptcy

Paul J. N. Roy, Partners, Mayer, Brown, Rowe & Maw

Your service provider just declared bankruptcy. What do you do now? Lawyers at Mayer, Brown, Rowe & Maw have some surprising remarks about what you can and can't do and some good ideas about how to protect yourself in your

Under the Influence of Capital Constraints

Outsourcing Center, Kathleen Goolsby, Senior Writer

You have to acquire millions of dollards of IT equipment and also reduce your staff. At the same time, your orders are to significantly reduce your budget and also ensure excellence in client service. What's your strategy? Here's how one

Florida Makes a Key Move: Outsourcing HR

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Governor Jeb Bush wanted some forward-thinking ideas implemented in the state's personnel office that the old technology couldn't handle. After studying the private sector, America's fourth largest state outsourced its HR to Convergys.

New Report: Most Small Businesses Save Significant Sums Through HR Outsourcing

Outsourcing Center, Bruce McCracken, Business Writer

A new study shows 89 percent of buyers using Professional Employer Organizations reported saving $600 per employee annually, on average. Read how PEOs are benefiting small to medium-sized businesses.

When Squeeze Starts to Hurt

Outsourcing Center, Kathleen Goolsby, Senior Writer

More than 35 million Americans currently qualify for Medicaid; that number will explode as the baby boomers age. Outsourcing is one way to cut costs to stay profitable while improving quality. Here's how Arkansas and Delaware attacked the Medicaid problem.

The Coming Sea Change in Offshore IT

Stephen Dunn, Principal, Everest Group

Using an offshore service provider can be a daunting task. Stephen Dunn describes the options for both buyers and service providers.

For CIOs, Breaking Up (With Your Outsourcing Supplier) Is Hard To Do

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

CIOs: What should you do if you discover you're paying too much or your service provider is having financial difficulties? Mike Jones, a former CIO who's now CEO of (i)Structure, shares some thoughts about possible courses of action.

Contracting for International Outsourcing

Brad L. Peterson, Partner, Mayer Brown LLP

International outsourcing is tricky, especially when many countries are involved. Attornies Brad Peterson and Mark Prinsley discuss the legal ramifications.

Taking Control of IT Performance

Outsourcing Center, Bruce McCracken, Business Writer

Fifty percent of IT outsourcing contracts for small and medium businesses don't have service level agreements. Here's why all buyers need them and... which ones to have ...to increase your chances of outsourcing success.

Lost and Found

Outsourcing Center, Bruce McCracken, Business Writer

Specialty chemical manufacturers need their small customers. But the turnover rate was huge because it was just too hard to reach them. Then an outsourcing service provider found a way.

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Under the Influence of Capital Constraints

Florida Makes a Key Move: Outsourcing HR

For CIOs, Breaking Up (With Your Outsourcing Supplier) Is Hard To Do

Contracting for International Outsourcing

Taking Control of IT Performance

Lost and Found

Industries

Services

Industry

Services

Cybersecurity

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