Tips for Outsourcing HR Functions
Outsourcing Center, Kathleen Goolsby, Senior Writer
What's the best way to ensure HR success? A study of Editor's Choice awards nominees finds outsourcing more than one function generates the highest success rates.
Research & Insight
Contract
Pay Attention to SLAs!
Outsourcing Center, Bruce McCracken, Business Writer
DoubleClick had to pay a large SLA penalty. Here's what the company did to ensure it didn't have to pay another.
Development and Customization in Outsourcing
Michael S. Mensik, Partner, Baker & McKenzie
Today, ITO may involve customization or development. Outsourcing contracts must reflect this work. Attorneys at Baker& McKenzie discuss four areas of concern.
Manufacturing Ties that Bind
Outsourcing Center, Kathleen Goolsby, Senior Writer
Three manufacturing companies nominated for this year's Outsourcing Awards used outsourcing to update their IT, improve procurement and enter eCommerce in addition to cutting costs.
CPOE Odyssey
Outsourcing Center, Kathleen Goolsby, Senior Writer
CPOE is the new buzzword in health care outsourcing. El Camino Hospital \x0d\x0ainstalled a CPOE system in 1969. This case study explains CPOE's evolution.
HR Trends: ‘Everybody’s Doing It’
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The Conference Board just completed an extensive study of HR buyers. Great satistics and trenchant observations about what they would do differently next time.
Giant Carrier’s Bankruptcy Filing Highlights Importance of Telecom Expense Management
Steve Parrino, Business Writer
WorldCom's bankruptcy threatens to disrupt its corporate users. The ones who outsourced may be in better shape to weather the storm.
(i)Structure Creates Model to Chart IT Outsourcing Performance in Infrastructure
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.
(i)Structure Creates Model to Chart IT Outsourcing Performance in Information Technology
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.
(i)Structure Creates Model to Chart IT Outsourcing Performance
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.