Financial Services & Insurance Archives

Mushrooming Competition + Knife-Thin Margins = CEO Headaches in Financial Institutions

Outsourcing Center, Kathleen Goolsby, Senior Writer

With competition on all sides, banks have to invest in enabling technologies to stay current. Yet this economy dictates that they cut costs, too. The only way to do both is to outsource.

Outsourcing To Play Larger Role Among Insurance Companies

Chris Pryer, Business Writer

The conservative insurance industry finally figured out BPO is the way to go. Shrinking margins made insurers enter this brave new world.

Outsourcing the Enterprise Becomes an Engine for Growth

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Ingersoll Rand, in an effort to achieve dramatic growth, turned to ACS to outsource its accounts payable. But after careful study, the manufacturer decided to incorporate ITO into the BPO equation.

Insuring A Process System for Independent Agents

Chris Pryer, Business Writer

USA Inc., composed of independent agents, wanted to concentrate on growth. Soon its IT department couldn't handle the volume. So it outsourced policy processing to RIS.

IDC Study

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing used to be about cost, capital and cash flow. Today, outsourcing is about strategy and execution. So says a just released study by IDC and Cap Gemini Ernst & Young.

Service Provider Bankruptcy

Paul J. N. Roy, Partners, Mayer, Brown, Rowe & Maw

Your service provider just declared bankruptcy. What do you do now? Lawyers at Mayer, Brown, Rowe & Maw have some surprising remarks about what you can and can't do and some good ideas about how to protect yourself in your

East Meets West Up Close and Personal

Outsourcing Center, Kathleen Goolsby, Senior Writer

Facing mountainous bad debts and a failing national economy, Japan's banking sector and its government seek strategies to save the banks from closure. But Shinsei Bank has already found the path to success. Due to adopting western-style management concepts, and

New Report: Most Small Businesses Save Significant Sums Through HR Outsourcing

Outsourcing Center, Bruce McCracken, Business Writer

A new study shows 89 percent of buyers using Professional Employer Organizations reported saving $600 per employee annually, on average. Read how PEOs are benefiting small to medium-sized businesses.

When Squeeze Starts to Hurt

Outsourcing Center, Kathleen Goolsby, Senior Writer

More than 35 million Americans currently qualify for Medicaid; that number will explode as the baby boomers age. Outsourcing is one way to cut costs to stay profitable while improving quality. Here's how Arkansas and Delaware attacked the Medicaid problem.

Tips for Outsourcing HR Functions

Outsourcing Center, Kathleen Goolsby, Senior Writer

What's the best way to ensure HR success? A study of Editor's Choice awards nominees finds outsourcing more than one function generates the highest success rates.

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