Insurer Quotes Rates from Palm of its Hand
Chris Pryer, Business Writer
The CEO of GSA Insurance wanted to do something no insurance company had done before: provide accurate quotes at the customer's home. Outsourcing made that a reality.
Research & Insight
Financial Services & Insurance
Prestigious Brand Building
Outsourcing Center, Kathleen Goolsby, Senior Writer
Leading companies are increasingly using global concierge services and other 'wow' features of a specialty outsourcing service provider to build their brands and offer unique capabilities to their end customers in specific markets. It's outsourcing at its best -- affordable,
A Comparison of Asset Acquisitions and Outsourcing Transactions
Helen Lukajic, Associate, Baker & McKenzie
How does asset acquisition differ from outsourcing? Attorneys at Baker & McKenzie explain the legal nuances.
Innovative Hardware Eliminates Wireless Risks
Outsourcing Center, Kathleen Goolsby, Senior Writer
Imagine having a fully transportable, fast-speed, secure, wireless network that can immediately operate anywhere in the world. Predictions that such technology is still next generation are now history, and both government and commercial organizations are making a beeline for the
ASP and ERP: A Great Fit
Outsourcing Center, Kathleen Goolsby, Senior Writer
Having doubled its size in one year, Rural Cellular Corporation found it had outgrown its human resources and financial services applications. Outsourcing its hosting and applications to an ASP solved the problem.
Outsourcing’s Role in the Delicate Balancing Act Between Growing and Shrinking
Outsourcing Center, Kathleen Goolsby, Senior Writer
The cost of human capital is so large that it stymies some companies from being able to achieve their growth initiatives. Outsourcing truly makes a difference, as in this story of how a medical billing company handled the challenge and
Inheriting a Legacy TPA
Chris Pryer, Business Writer
Jefferson Pilot Financial Insurance Company had never outsourced. Then it acquired another insurance company using a third-party administrator. A careful study convinced the insurer outsourcing was the way to go.
Diagnosis: Losing Money Hand Over Fist
Outsourcing Center, Kathleen Goolsby, Senior Writer
Some medical practices think that simply automating billing and collection processes will put an end to chasing dollars from insurance companies. But a number of things can go wrong. This unique service provider ensures the front-end processes and workflows match
Co-creating Successful HR Outsourcing
Outsourcing Center, Kathleen Goolsby, Senior Writer
Results from Morgan Stanley's strategic use of outsourcing its HR processes in order to facilitate the massive challenges of a merger with Dean Witter Discover Company turned out be even better than the firm expected. This is the story of
Rutherfoord has a MindSHIFT
Chris Pryer, Business Writer
An insurance brokerage was expanding rapidly. But doing IT the old way hindered that growth. Revamping the infrastructure in-house would have cost more than the agency's annual revenues. Outsourcing IT turned out to the best policy.