Financial Services & Insurance | Outsourcing Center

All or Nothing at All: An Outsourcing Drama of Contrasting Characters

Outsourcing Center, Kathleen Goolsby, Senior Writer

Just knowing the objectives you want to achieve by outsourcing is not enough. You have to build a strong relationship. Here's the story of innovative first steps taken to ensure the Bank had the right partner and that the parties

BPO Business Blueprint for 2002

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Economic pressures in a down economy ignited a renewed interest in BPO. That flared into a bonfire of interest in finance and accounting outsourcing.

Payroll Outsourcing Becomes Payday For Suppliers

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Payroll becomes the central focus of human resources outsourcing. This saves trees because paper forms become a thing of the past.

Exult’s Business Grows As BPO Becomes Mainstream

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

BPO became accepted by mainstream America in 2001. The happy results: Exult's contracts doubled.

BPO Suppliers Face Renegotiation

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

In addition to trying to do business in a tough economy, BPO suppliers are facing another challenge: a wave of renegotiations. Buyers want to slim down their service offerings.

‘Hard’ Market Makes Outsourcing an Easy Decision

Chris Pryer, Business Writer

Insurance companies are expecting a boom in business. Outsourcing will help them meet the increased demand.

Renewed Interest in IT Outsourcing to Save Money

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A wave of renegotiations hits the outsourcing world as companies try to reduce their costs.

IT Contracting With the Financially Challenged Survivors of the New Economy

Daniel Masur, Partner, Mayer, Brown & Platt

We all watched the dotcoms become dot bombs. But you still want to do business with one. Here's how to structure your contract to lower the risk.

No Matter How You Slice It: Data Warehousing Solution

Outsourcing Center, Kathleen Goolsby, Senior Writer

The plane that crashed into the Pentagon wiped out every accounting record for the entire year for one military service. Data warehousing can rebuild those records overnight.

How to Maximize the Alliance Factor in Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

How to create an 'us' without destroying the 'me' in an outsourcing relationship.

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