IT Infrastructure & Applications

Eastern European Trends in Software Outsourcing Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

Software service providers in Eastern Europe are at a crossroads. Here's a view of the current and future perspectives, advice on selecting a provider, and how to tell if an outsourcing provider is a follower or a leader.

Impact of Service Provider Selection Criteria on Transition/Migration Challenges

Outsourcing Center, Kathleen Goolsby, Senior Writer

Our study of the relationships nominated for Outsourcing Excellence Awards in 2008 reveals important findings regarding the impact of service provider selection criteria on the ease and challenges during the transition phase or IT implementation. The study clearly reveals some

SaaS Enables Next-Generation Inter-Warehouse Inventory Visibility for Supply Chain Management and 3PL Industry

Outsourcing Center, Kathleen Goolsby, Senior Writer

The SaaS model has now been applied to a supply chain, warehousing, and inventory management solution. It's cost-effective, flexible, has a quick implementation, and resolves all the challenges that 3PLs and their customers face.

The Revolution in Recruitment Process Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Recruitment process outsourcing is facing dramatic change in 2009. Not only is the pricing model changing, but even the definition of services is changing. The provider landscape is also shifting. This article takes you through the drivers for the ways

New Impacts on Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

New influences on outsourcing in 2009 include such factors as SOA, green IT, and the convergence of technology and business processes. Each will impact the value proposition and decision making. Here are the insights that will help to prepare your

Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009

Outsourcing Center, Kathleen Goolsby, Senior Writer

Companies are facing new considerations in their decision making at different points in the life cycle of outsourcing. Pricing models, controllability of offshored work, managing outsourcing relationships, and a new source of value creation will impact decisions in 2009. But

Upcoming Changes in IT Infrastructure Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

The industry is now beginning to approach infrastructure from a stronger process orientation. This will dynamically alter the value proposition, offerings, pricing, and other aspects of infrastructure management. It is also causing infrastructure process reengineering. Here are the insights you

Innovation and Economy: Trends Impacting Initial Stages of Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

The U.S. economic problems have impacted outsourcing in several ways, as has the increased focus on innovation and R&D in outsourcing arrangements. Both are affecting the initial stages of outsourcing decisions. Here's a look at these trends and how they

Electronic Signing Solution Eliminates the Hidden Cost and Process Roadblock in Going From Paper to Digitized Documents

Outsourcing Center, Kathleen Goolsby, Senior Writer

Although companies have spent millions on digitizing their documents, they still face a process bottleneck in trying to close sales and other contractual agreements because they have to revert back to a costly paper process to get the documents signed--and

Closed-loop Marketing Solution Now Integrates with SaaS Model for Greater Benefits for Pharmaceutical Companies

Outsourcing Center, Kathleen Goolsby, Senior Writer

Pharmaceutical sales reps must now be much more efficient at displaying marketing information and retrieving data relevant to a particular physician because they are allowed less time with physicians. Now there's a cutting-edge closed-loop marketing mobile solution that runs untethered

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