IT Infrastructure & Applications | Outsourcing Center

Outsourcing Provides IT Security, Fending off 200,000 Threats Per Month for a Healthcare Provider

Outsourcing Center, Bruce McCracken, Business Writer

Most companies worry about their IT security but have no idea how many threats they really receive. One health care company thought it fended off 2,000 threats a month. Outsourcing discovered the real number -- 200,000 -- and provided a

Outsourcing Email Delivery Drives Golfbargains.com to the Green in One Shot

Outsourcing Center, Bruce McCracken, Business Writer

With spam clogging mailboxes and enraging its recipients, an online golf retailer outsourced to make sure its email marketing got through. It permission-based list grew from 8,000 to 100,000 in 24 months.

Investment Yield at London Stock Exchange

Outsourcing Center, Kathleen Goolsby, Senior Writer

Gaining access to world-class IT infrastructure and processes can transform business operations, but the London Stock Exchange learned that strategic management of the outsourcing relationship can achieve higher value in competitive advantage goals.

Launching the World’s Largest Employee Portal

Outsourcing Center, Kathleen Goolsby, Senior Writer

When you're planning a project with the largest size and scale in the world, there can be no better strategy than outsourcing. That's what GM did in order to eliminate risks and ensure success when it built mySocrates, the largest

Solving Support Challenges for a Bank’s Remote Workforce

Outsourcing Center, Kathleen Goolsby, Senior Writer

Adequate support for a remote or mobile workforce is a make-or break process and high on CxO-level executives' agendas these days. Here's how one of the world's leading banks solved the problem and ensured a flexible solution.

City Inhabitants Enjoy Partner for Innovation

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing has enabled Issy-les-Moulineaux to be the most advanced city in France when it comes to IT. Here's the story of a mayor's vision and a unique helpdesk function for all the city's residents!

Outsourcing…A Bestseller in the Publishing World

Outsourcing Center, Kathleen Goolsby, Senior Writer

What's the difference between a shared services model and an outsourcing model? A publishing company found out . . . the hard way. Fortunately they've had a dynamic turnaround and know the benefits of outsourcing.

Outsourcing Bears the Freight of Keeping Business Strategies on Track

Outsourcing Center, Kathleen Goolsby, Senior Writer

Successful outcomes from an outsourcing strategy depend on important first steps in the tactical and strategic nature of the arrangement. It also depends on the parties' upfront planning in how to move forward together . . . especially if the

Outsourcing for Best Performance

Outsourcing Center, Kathleen Goolsby, Senior Writer

Successful outsourcing arrangements leverage more than resources and expertise -- it's the partnership approach that makes the difference.

School Report Card: Outsourcing Earns Straight A’s in Detroit

Outsourcing Center, Kathleen Goolsby, Senior Writer

A self-funding story - how a school district's IT operations were improved, creating needed investment funds for classroom instruction at the same time.

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