Mission Critical
Outsourcing Center, Kathleen Goolsby, Senior Writer
Sunoco cracks its data center challenges by outsourcing its mainframe processing to (i)Structure.
Research & Insight
Function
IT Infrastructure & Applications
When Business Crumbles, Who Ya Gonna Call? A Supplier!
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
What does a business do when its sales crumble? Answer: Turn to your outsourcing suppliers who will do something creative to solve the problem. Here is how...
Fewer HIPAA Headaches
Outsourcing Center, Kathleen Goolsby, Senior Writer
April 2002. The impending deadline now shaping the future of privacy and security of patient information in the healthcare industry finds some organizations facing formidable challenges, for they must soon comply with the initial guidelines and standards set forth in
Berlin-Based Consultants Share Insights on European Outsourcing
Joyce Ahlering
The multinational team quickly reached a consensus that Germany is an exception to the rule in European outsourcing practices. Generally speaking, outsourcing has been accepted in many branches of German business. Postal service and call centers are often outsourced to
Reverse Auctions Improve Quality, Price and Delivery of Custom Goods
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Like many manufacturers in America, BOCE is in the midst of a major slowdown, according to Tom Connelly, North American supply manager for the Wilmington, Massachusetts, company. Demand in the semi-conductor industry for its vacuum pumps, turbo molecular pumps and
Skill Building Minus the Frustration
Jerri L. Ledford, Business Writer
As little as five years ago, when you needed to train employees, there were three basic options for doing it-sit the employee down with a video, partner that employee with a more experienced employee, or put a group of them
Ordering Online Produces A Catalog of Benefits for Quill
Outsourcing Center, Bruce McCracken, Business Writer
For Quill, a mail order office supply retailer based in the Chicago suburb of Lincolnshire, eCommerce in the late 1990s was a lucrative and untapped marketing channel. Its first Web site, launched in 1996, was rudimentary. We figured that everybody
Outsourcing Helps Trade Center Buyers Get Back in Business
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Outsourcing suppliers are responsive in a crisis. Forty-five minutes after the first plane hit the World Trade Center, Compaq executives were on the phone, putting together a triage of support for its eight financial clients with Recover-All contracts as well
An Ounce of Prevention
Outsourcing Center, Kathleen Goolsby, Senior Writer
Burlington Resources, Inc., which is involved in the exploration, development and production of hydrocarbons, ranks first among U.S. independent oil and gas companies, in terms of proved U.S. reserves. It's a company with the diverse global opportunities and financial strength
Delivering the Difference
Outsourcing Center, Kathleen Goolsby, Senior Writer
If you're a patient in the emergency room, you definitely want that hospital or trauma center to have all the necessary supplies on hand -- from IVs and blood plasma to bandages and syringes. But the hospital can't keep everything