Procurement Archives

Facilities Management Outsourcing: How to Build a Winning Global Relationship

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Every penny counts. CA restructured 30 offices worldwide in just 90 days. The savings went to the bottom line when the company reported its year-end results to Wall Street.

New Impacts on Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

New influences on outsourcing in 2009 include such factors as SOA, green IT, and the convergence of technology and business processes. Each will impact the value proposition and decision making. Here are the insights that will help to prepare your

Game Changers in HR Outsourcing and Talent Management

Outsourcing Center, Kathleen Goolsby, Senior Writer

HRO and talent management processes are taking some dramatic turns. Here are the insights you need to know about what's happening with the value proposition in both of these areas and how decision-making needs to be altered going forward.

Source One Provides End-to-End and On-Demand Strategic Sourcing Solution for Mid-market Companies

Outsourcing Center, Kathleen Goolsby, Senior Writer

Mid-size companies are limited in their ability to drive continuous improvements in cost and performance for strategic sourcing of goods and materials. And it's too costly for companies to maintain domain expertise in every category of spend and keep up

Cost Savings, SLAs, and Supplier Selection Criteria Benchmarks from 2007 Outsourcing Excellence Awards

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing Center's study of 86 relationships participating in the 2007 Outsourcing Excellence Awards program revealed several significant benchmarks. A major finding: buyers felt cultural fit and a partnering relationship approach were a major key to success; they used them as

Trends in Outsourcing to Enable Client Organizations to Innovate in Their Businesses

Outsourcing Center, Kathleen Goolsby, Senior Writer

Nearly everyone is talking about innovation in outsourcing. In this article, experts share their insights on the hindrances and best practices surrounding innovation objectives.

BPO Innovation: It’s the Technology, Stupid!

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Innovation is outsourcing's new buzz word. However, it's a lot easier to talk about innovation than do it. SAP's Gianni Giacomelli discusses the techniques that work and the traps to avoid.

An Offshore Pioneer Shares Its Recipe for Long-Term Success

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

This was one of the first North American offshoring relationships. Nortel outsourced to India in 1991 because it couldn't find enough employees with the specialized knowledge it needed. At same time, Wipro wanted to expand beyond India. The timing was

The Impact of Collaboration in BPO for Print Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

Managing the North American marketing-related print collateral needs of Unilever's 400 brands in more than 100 countries is an enormous task. Outsourcing printing needs is not the same as outsourcing procurement, especially where it may impact creativity in marketing. Unilever

Third-Generation Outsourced Travel Management Services Use Online Marketplaces to Include Other Travel Expenses

John Harney, Business Writer

Travel management companies (TMC) were the first generation of outsourced travel services to book flights, hotels, and rental cars. But what about restaurants or limos? Rearden Commerce, an online marketplace with interfaces to 135,000 merchants, outsources its network to TMCs

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Facilities Management Outsourcing: How to Build a Winning Global Relationship

New Impacts on Outsourcing

Game Changers in HR Outsourcing and Talent Management

Cost Savings, SLAs, and Supplier Selection Criteria Benchmarks from 2007 Outsourcing Excellence Awards

The Impact of Collaboration in BPO for Print Services

Third-Generation Outsourced Travel Management Services Use Online Marketplaces to Include Other Travel Expenses

Industries

Services

Industry

Services

Cybersecurity

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