Governance Archives

What You Need to Know About IT Outsourcing Trends for 2003

Outsourcing Center, Kathleen Goolsby, Senior Writer

Five trends are reshaping ITO. Hot new markets and business transformation outsourcing are two of the major trends altering the landscape.

Shrinking Consumer Dollars Lead to Greater Interest in Retail Outsourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Six major trends dominated retail outsourcing in 2002. Good news for providers: retailers are shopping for outsourced solutions as they struggle to do more with less.

Outsourcing the Enterprise Becomes an Engine for Growth

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Ingersoll Rand, in an effort to achieve dramatic growth, turned to ACS to outsource its accounts payable. But after careful study, the manufacturer decided to incorporate ITO into the BPO equation.

Outsourcing Labor Procurement

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Design your strategy carefully. Source outside the box. Pete Quigney of EDS shares his thoughts on a successful labor procurement.

East Meets West Up Close and Personal

Outsourcing Center, Kathleen Goolsby, Senior Writer

Facing mountainous bad debts and a failing national economy, Japan's banking sector and its government seek strategies to save the banks from closure. But Shinsei Bank has already found the path to success. Due to adopting western-style management concepts, and

The Coming Sea Change in Offshore IT

Stephen Dunn, Principal, Everest Group

Using an offshore service provider can be a daunting task. Stephen Dunn describes the options for both buyers and service providers.

Implementing and Transitioning into Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

The implementation and transition phases of outsourcing are fraught with complexities and unexpected challenges. Some relationships move on to meteoric success; others hemorrhage so badly at this stage that it's difficult to recover. Why? Find out in this second in

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What You Need to Know About IT Outsourcing Trends for 2003

Shrinking Consumer Dollars Lead to Greater Interest in Retail Outsourcing

Outsourcing the Enterprise Becomes an Engine for Growth

Outsourcing Labor Procurement

Implementing and Transitioning into Outsourcing

A Comparison of Asset Acquisitions and Outsourcing Transactions

No Dress Rehearsals

EDS Creates a Magical CRM Chemistry With Dow

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