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Research & Insight

Government

Judicial Middle Ground

Outsourcing Center, Kathleen Goolsby, Senior Writer

Judicial Middle Ground - A goal to realign resources to be more client-centered led to outsourcing at Justice Canada, the federal Department of Justice that is the attorney general for Canada. Linda Holmes, Director of Informatic Services and Technology Division

Risky Business

Chris Pryer, Business Writer

The issue of how liability is addressed in an outsourcing agreement is very real. The ultimate goal of any outsourcing arrangement is mutual satisfaction. The outsourcing entity hopes to acquire a higher level of performance in a particular aspect of

Managing the Liability Bogeyman

Chris Pryer, Business Writer

CH2M Hill is an international engineering company that serves municipal governments in the areas of water and wastewater management, energy, telecommunication, environment and nuclear management, transportation, industrial facilities, and a host of umbrella services. To say that CH2M Hill is

Good Will Taxing

Chris Pryer, Business Writer

Many people don't believe you can put the words 'good will' and 'tax collection' in the same sentence. There is a natural tension there. But in the city of New Haven, CT, there has been a breakthrough that should serve

Nobody Does It Better

Outsourcing Center, Kathleen Goolsby, Senior Writer

Quickly growing. Unlimited potential. Unpredictable. Each of these words conveys the business environment in Russia today. Global executives eye developments in the world's largest country and speculate on each aspect of the emerging business scene.

Road Warriors

Chris Pryer, Business Writer

Few assets owned and maintained by the government illicit as much passion from taxpayers as the condition of paved roads. But even as the need for more and wider thoroughfares goes largely ignored due to shrinking budgets and changing political

Achieving High Performance

Chris Pryer, Business Writer

Today roads, and the maintenance they require, are as important as the vehicles that traverse them. And if you've paid any attention to today's news -- or your daily commute to work -- you are probably aware that roads, like

Digital Rights Management

Outsourcing Center, Kathleen Goolsby, Senior Writer

Born in August 1999, TrustData Solutions Corporation has already matured enough to take giant steps in the eSecurity arena. HIPAA experts agree TrustData's solutions are probably the most advanced technology today for allowing companies to enable HIPAA compliance.

In the Pink

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

PinkElephant is a Dutch ASP headquartered at Zoetermeer. The ASP is a PinkRoccade nv company, one of the most successful traditional IT outsourcing vendors in Holland. And that's exactly how the ASP market is developing in Europe. The quick starting,

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