Government Archives

Judging Outsourcing Performance at the Justice Department

Outsourcing Center, Kathleen Goolsby, Senior Writer

Our business is not IT, says Linda Holmes, director of Informatics Services at the Justice Department in Ottawa. Outsourcing allowed us to realign our resources so we could focus on our core competencies. We didn't want to worry about day-to-day

On a Higher Plane

Outsourcing Center, Kathleen Goolsby, Senior Writer

Business-to-business e-commerce (B2B) completely changes the way business is conducted. Innovation is now the name of the game. The infrastructure of the Internet is an unmatched forceful tool, and today's forward-looking companies are finding a myriad of ways to use

Impact on Growth

Outsourcing Center, Kathleen Goolsby, Senior Writer

Unisys and First Travel Corporation: This is fascinating example of how an international IT company moved into BPO outsourcing. Outsourcing its back office gave First Travelcorp two strategic advantages: marketing muscle and cost flexibility. First, Travelcorp could provide new, sought

Taking Care of Business

Outsourcing Center, Kathleen Goolsby, Senior Writer

Here is a superb example of how two organizations took an immense challenge and succeeded. The scope of EDS's assignment was broad and pervasive: to take over the IT and some BPO functions for the Government of South Australia. The

Internet Enhances Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing continues to grow and accelerate, and the benefits and human resources (HR) area is predicted to enjoy a large growth rate in 2000. Bryan Dole, business leader, benefit administration operations for Hewitt Associates, says the most significant development for

More Arrows in the Quiver

Outsourcing Center, Kathleen Goolsby, Senior Writer

Computer Sciences Corporation (CSC) gets right to the point about outsourcing these days, explaining that it is no longer about costs or strategy. It is about survival. CSC firmly believes that information technology (IT) is no longer just a business

New Dairy Product Enters Asia-Pacific Market

Outsourcing Center, Kathleen Goolsby, Senior Writer

A Scottish surgeon had a vision of being able to improve the health of people in Hong Kong by supplying them with cows' milk kept free from contamination. To that end, in 1886, he and five Hong Kong businessmen incorporated

A Nudge in the Stomach

Outsourcing Center, Kathleen Goolsby, Senior Writer

It is an apt characterization that may be applied to the steep dilemmas that currently snag the efforts of the US federal government to increasingly implement competitive sourcing and privatization of public sector activities..

International Outsourcing: The Legal View of What’s Different

Bill Bierce

International outsourcing involves complexity and risks not found in typical domestic outsourcing. These risks are cultural, political, financial, technological, managerial and legal. Ultimately, these multiple international risks show up in the process of drafting, negotiating and enforcing the contract. Freedom

The Dynamics of Outsourcing in Australia

Dr. Ognian Pishev, Vitosha Software (Australia)

Although information technology did not occupy the place it deserved in party platforms during Australia's September 1998 election, IT was brought to the public forefront by industry bodies. Australia is currently at a critical juncture of its multi-billion-dollar outsourcing industry,

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Government

Judging Outsourcing Performance at the Justice Department

On a Higher Plane

Impact on Growth

Taking Care of Business

Internet Enhances Outsourcing

New Dairy Product Enters Asia-Pacific Market

A Nudge in the Stomach

The Dynamics of Outsourcing in Australia

Industries

Services

Industry

Services

Cybersecurity

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