ASP Success in 2001: An ROI of 404%!
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
An IDC study reports ASPs earned a 404 percent return on investment last year. Not bad!
Research & Insight
Industry
Healthcare
Maintaining a Healthy Output
Chris Pryer, Business Writer
Chicago Hope, meet High Tech. HP manages the printing in Switzerland with surgical precision.
IT Contracting With the Financially Challenged Survivors of the New Economy
Daniel Masur, Partner, Mayer, Brown & Platt
We all watched the dotcoms become dot bombs. But you still want to do business with one. Here's how to structure your contract to lower the risk.
No Matter How You Slice It: Data Warehousing Solution
Outsourcing Center, Kathleen Goolsby, Senior Writer
The plane that crashed into the Pentagon wiped out every accounting record for the entire year for one military service. Data warehousing can rebuild those records overnight.
Making Medical Claims More Accurate
Jerri L. Ledford, Business Writer
Eligibility errors are the number one reason to deny medical insurance claims. Outsourcing speeds dispute resolution.
Fewer HIPAA Headaches
Outsourcing Center, Kathleen Goolsby, Senior Writer
April 2002. The impending deadline now shaping the future of privacy and security of patient information in the healthcare industry finds some organizations facing formidable challenges, for they must soon comply with the initial guidelines and standards set forth in
Outsourcing Payroll Check Printing Pays Off
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Employees get a sinking feeling when they look at their paychecks and they're wrong! If they believe the payroll department didn't calculate their overtime properly or deducted too much for their health insurance, the first thing they do is reach
We’ve Only Just Begun
Outsourcing Center, Kathleen Goolsby, Senior Writer
Jane Drasites, Director, Benefits Delivery for BP Amoco, swears that the first year in an outsourcing relationship is just like a marriage. Some marriages don't work very well. When Amoco (prior to its merger with BP) signed an agreement in
Delivering the Difference
Outsourcing Center, Kathleen Goolsby, Senior Writer
If you're a patient in the emergency room, you definitely want that hospital or trauma center to have all the necessary supplies on hand -- from IVs and blood plasma to bandages and syringes. But the hospital can't keep everything
Putting Humpty Dumpty Together
Outsourcing Center, Kathleen Goolsby, Senior Writer
In any vendor relationship, you can let the vendor manage you and direct you, but I'm not sure that you will get full satisfaction and have your full expectationss met. Companies have to understand what they are expecting and actually