Energy & Utilities | Outsourcing Center

Technology Expedites Refund Process

Linda Bryza

Access specializes in marketing telecommunication audits to medium to large national businesses and government entities. The company also offers utility and energy services targeted to a California base. Access is the exclusive representative for nationally recognized companies in each of

Watertight Plan

Outsourcing Center, Kathleen Goolsby, Senior Writer

Plainfield's Town Council decided to use Competitive Government Strategies, Inc. as its consultant for the procurement process. They had seen its president's success when he had implemented in earlier years the privatization of the operation and maintenance of the Indianapolis

An Outsourcing Relationship In Motion

Raymond Angus

In the everyday world of Ecommerce, selective awareness can be a disconcerting challenge to businesses presenting themselves, or their wares, via a website on the Internet. BUT...the truth of it is, this affords any company the opportunity to distance itself

Of Equal Stature

Outsourcing Center, Kathleen Goolsby, Senior Writer

BPAmoco is one of the world's leading providers of energy and petrochemicals. As the third largest integrated oil company in the world, it enjoys considerable reach and scale. BPAmoco recognized that its core skills revolve around the products that it

BPO’s Breakthrough Moment: A Reflection on the Recent PwC-BP Amoco Transaction

Outsourcing Center, Kathleen Goolsby, Senior Writer

PricewaterhouseCoopers (PwC) and BP Amoco (BPA) have embarked on a significant outsourcing collaboration that has the potential of being a watershed event.

A Nudge in the Stomach

Outsourcing Center, Kathleen Goolsby, Senior Writer

It is an apt characterization that may be applied to the steep dilemmas that currently snag the efforts of the US federal government to increasingly implement competitive sourcing and privatization of public sector activities..

The Dynamics of Outsourcing in Australia

Dr. Ognian Pishev, Vitosha Software (Australia)

Although information technology did not occupy the place it deserved in party platforms during Australia's September 1998 election, IT was brought to the public forefront by industry bodies. Australia is currently at a critical juncture of its multi-billion-dollar outsourcing industry,

Renewed Focus on Financial Performance

Outsourcing Center, Kathleen Goolsby, Senior Writer

As the outsourcing industry heads into the final year of the century, growth will be driven by a blending of the traditional and newer segments of the industry, according to Donna Crane, vice president, marketing, Systems and Computer Technology Corp.

Lateral Leadership For Organizations That Are Outsourcing

Michael Useem, Professor of Management and Director Center for Leadership and Change Management, Wharton School, University of Pennsylvania

American firms continue their rapid expansion of service and product outsourcing. Companies signed major new contracts for information outsourcing alone in 1994 worth $11 billion; in 1995, $20 billion; and in 1996, $33 billion, and all signs point to vigorous

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