Healthcare Archives

How Many IT Jobs Actually Went Offshore? And Where Did They Go? Frost & Sullivan’s Study Finds Out

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A new Frost & Sullivan report has the answer: Over the last three years the high-cost nations sent 826,540 IT jobs to developing countries, creating an install base of 7,599,540 IT jobs in the developing countries it studied. India got

What to Expect This Year in the Leading BPO Processes

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Here's a sneak peak at new developments in human resources, finance and accounting, customer relationship management, and procurement and global trade management outsourcing. 2005 promises to be a busy year for BPO.

Thinking Out of the Box for 5THink Creates New Business for ASP

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Crown Peak turned its process on its head to solve a problem for a new client. The result: a whole new line of business. Read how suppliers can expand their business by asking the question: Where else will it work?

Considering More than Cost When Choosing an Offshore Locale

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Optimizing skill sets should be as important as cost savings when selecting an offshore location.

American Outsourcers Revamp to Compete with Offshore Suppliers

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Two American suppliers created offerings that allow them to compete with Indian outsourcers. Here's what they did.

A Surprising New Study: SLAs Now Have Teeth

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A new study by Oblicore found 59 percent of its respondents do not monitor their SLAs well. Yet 64 percent have added financial penalties if their suppliers do not perform.

Foreign Outsourcing Invigorates US Economy

Daniel Griswold, Cato Institute

Daniel Griswold of the Cato Institute debunks offshoring myths using Cato research. He explains the economic benefits of offshoring and puts the job loss issue in perspective.

The CON-fidence-Games Aspect of Outsourcing Arrangements

Outsourcing Center, Kathleen Goolsby, Senior Writer

In our study of what makes outsourcing relationships fail, we found executives on both sides of the fence whose corporate scenarios cause them to appear to be taking advantage of each other. This article examines outsourcing's con games and what

Synergies Drive Perot’s Offshore Acquisition and Create New Value Proposition in Outsourced Medical Billing Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

Where Are They Now is a new Outsourcing Journal feature focusing on how outsourcing relationships evolve beyond their initial expectationss. In this first column, we explore an offshore medical billing value proposition that was so good Perot Systems Corporation reached

Want to Survive a Stay in the Hospital? Don’t Forget To Check Out its IT Outsourcer

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

More Americans die from medical errors in a hospital than from car accidents. El Camino Hospital cut its medication errors 20 percent through technology, thanks to its IT provider Eclipsys.

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Thinking Out of the Box for 5THink Creates New Business for ASP

Considering More than Cost When Choosing an Offshore Locale

American Outsourcers Revamp to Compete with Offshore Suppliers

A Surprising New Study: SLAs Now Have Teeth

Foreign Outsourcing Invigorates US Economy

Synergies Drive Perot’s Offshore Acquisition and Create New Value Proposition in Outsourced Medical Billing Services

Want to Survive a Stay in the Hospital? Don’t Forget To Check Out its IT Outsourcer

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