Insurance Archives

Buying Consortia: A Hybrid Outsourcing Solution for Indirect Spend

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Today companies are joining buying consortia to purchase non-core supplies and processes that don't give them a competitive edge. Read how this hybrid outsourcing solution allows members to both save significant sums and share knowledge.

New Study on Challenges and Benefits of Outsourcing Insurance Subrogation Claims

Outsourcing Center, Kathleen Goolsby, Senior Writer

A 2005 study on outsourcing and insurance subrogation reveals why some insurance carriers are looking to outsource subrogation and others are hesitant. Another interesting finding: reducing costs is not an objective.

A Better Way to Handle Hazard Insurance Processing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Mortgage lenders need assurance that the proper hazard insurance coverage is in place for the loans they issue. But that comes with significant headaches and unnecessary costs for lenders that still do their hazard insurance processing and tracking in house.

Why the US and UK Are Calling on South African Call Centers

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Datamonitor says India will continue to have the lion's share of the call center market for the foreseeable future. But higher value transactions are going to South Africa. Read why.

HR Outsourcing Helps Energy Companies Compete in Deregulated World

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The difficulties of deregulation have caused electric utilities to focus once again on their core task: keeping the lights on. A new Conference Board study sheds some light on how HR outsourcing is reducing costs and providing the time to

Why the Healthcare Industry Is Now Outsourcing CRM

John Harney, Business Writer

Retailers have been outsourcing CRM for years. Now competitive pressures in healthcare are causing both payers and providers to outsource this process.

Healthcare Providers’ Perfect Storm and How Outsourcing Can Help Weather the Winds

Todd Hintze, Principal, Everest Group

Hospitals solved problems by adding complexity to their processes. But a perfect storm of new pressures make simplicity a better solution. The Rx: outsource.

Transforming a Financial Services Firm’s Back Office

Outsourcing Center, Bruce McCracken, Business Writer

Back-office inefficiencies were a big problem for this insurance company. Thanks to the supplier's digital imaging process, tasks that once took as long as four days can be done in minutes.

Breathing Life into Insurance

Outsourcing Center, Kathleen Goolsby, Senior Writer

INSURANCE UPDATE:\x0d\x0aBusiness transformation and end-to-end solution for insurance administration, all rolled into one package...plus, best practices in shared services for anchor clients.

Outsourcing in 2003: How Offshoring Is Changing the Industry

Outsourcing Center, Kathleen Goolsby, Senior Writer

The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception — was the growing use of offshoring. Both buyers and suppliers realized the profound power of labor arbitrage. The move to offshore work to take

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Buying Consortia: A Hybrid Outsourcing Solution for Indirect Spend

A Better Way to Handle Hazard Insurance Processing

Why the US and UK Are Calling on South African Call Centers

HR Outsourcing Helps Energy Companies Compete in Deregulated World

Why the Healthcare Industry Is Now Outsourcing CRM

Healthcare Providers’ Perfect Storm and How Outsourcing Can Help Weather the Winds

Transforming a Financial Services Firm’s Back Office

Industries

Services

Industry

Services

Cybersecurity

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