Manufacturing Archives

ITO Services Improve Workers’ Compensation Support

Outsourcing Center, Kathleen Goolsby, Senior Writer

Thanks to a technology-enabled outsourced solution, what used to take two to four weeks or more for a doctor's workers' compensation report on a patient now takes about 30 seconds. The solution also helps get injured employees back to work

Removing Reservations about Outsourcing the Healthcare Recruiting Process

Outsourcing Center, Kathleen Goolsby, Senior Writer

People are an organization's number one asset. Yet many hospitals are reluctant to outsource their recruiting process despite a nationwide staffing crisis for fear giving up control over how people enter the organization. Here's how two hospitals resolved that issue.

Clinical Information System Implementations: A ‘Three-Way’ Street

Bruce Leshine, Jorden Burt LLP

The centerpiece of current healthcare information technology outsourcing initiatives is the buyer's decision to implement a new clinical information system. Attorney Bruce Leshine posits the best way to go about this is for the buyer, supplier, and CIS vendor to

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A growing provider was able to cut its benefits costs by half yet double the quality of those benefits by outsourcing. That helped it recruit staff for its new locations.

The Romanian IT Outsourcing Industry: Stable of Freelancers for the Online Marketplaces

Ulad Radkevitch

Small-to-medium businesses in the US are turning to IT experts in Romania. Cost is not the only consideration. They say Romanians are harder working and more reliable with deadlines In addition, they didn't pester them with requests for payment before

Solution Delivers High-Quality Customer Experience with Travel Agents

Outsourcing Center, Kathleen Goolsby, Senior Writer

Call centers can impact a travel agency's market share because of the large number of customer interactions. Yet a March study of North American consumers sounded an alarm for call centers that don't have the requisite technology to ensure satisfactory

Outsourced Travel Management: Value-Added Services Becoming Key Differentiator

John Harney, Business Writer

With competition intensifying, outsourced travel management providers are analyzing spend and integrating their tools with their buyers' back end systems to stand out from the pack, which now includes traditional procurement service providers.

How to Outsource Everything in HR

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Danka has an HR solution others may want to copy: It outsourced its entire HR function to Gevity. Here's how it works.

Trends Point to Far-Reaching Changes in Government Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Government outsourcing deals in the US have taken on significant new characteristics. Here are the big changes that put government deals on a par with commercial deals.

Is Your Information Secure? Outsourced IT Still Requires In-Sourced Risk Assessment

Bruce Leshine, Jorden Burt LLP

Outsourcing your IT doesn't relieve you of security obligations. Try telling the CEO that it's alright that you lost customer information because we have an IT outsourcing contract. Just don't tell him about the supplier's limitation of liability provision. Attorney

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Removing Reservations about Outsourcing the Healthcare Recruiting Process

Clinical Information System Implementations: A ‘Three-Way’ Street

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP

The Romanian IT Outsourcing Industry: Stable of Freelancers for the Online Marketplaces

Solution Delivers High-Quality Customer Experience with Travel Agents

Outsourced Travel Management: Value-Added Services Becoming Key Differentiator

How to Outsource Everything in HR

Trends Point to Far-Reaching Changes in Government Outsourcing

Is Your Information Secure? Outsourced IT Still Requires In-Sourced Risk Assessment

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