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Research & Insight

Industry

Manufacturing

And Then There Were Two

Outsourcing Center, Kathleen Goolsby, Senior Writer

AAA and EDS collaborated on how AAA could increase market share and customer satisfaction, at the same time, allowing EDS to enter a new market. They have leveraged each other's domain expertise and now go to market with a single,

Vintage Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

CompuCom Systems' SLA-driven outsourcing services have improved E&J Gallo Winery's IT functions so dramatically that the winery is currently ranked in the Information 500 as the number one IS shop in its industry and the number three overall among all

Partnering for Performance

Outsourcing Center, Kathleen Goolsby, Senior Writer

The city of Minneapolis knew that outsourcing its IT functions and assets to Unisys would enable them to focus on value-added services for internal users and external customers, but there were huge obstacles in front of an outsourcing initiative. So

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