Industry | Outsourcing Center

ERP Ties All Systems Together

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The two Brits were lured by the siren call of the constant sunshine. Bahad and his partner started Dataforce Corporation in 1993 as a marketing vehicle for their Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) consultancy...

Getting Ready For Tomorrow

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Dr. Han T. M van der Zee doesn't own a crystal ball. Yet the director of the Nolan Norton Institute in De Meern, the Netherlands conducts research to predict the future. Companies look to the Institute to help them determine

What Exactly Is BPO?

Outsourcing Center, Kathleen Goolsby, Senior Writer

What a great question! Business Process Outsourcing (BPO) has generated a number of definitions. Before I tell you my definition, I want to describe the history of outsourcing to show how the term business process outsourcing came about.

High Tech By The Numbers

Outsourcing Center, Kathleen Goolsby, Senior Writer

Bill Burns provides IT outsourcing for Tier 3 companies. His firm, which specializes in manufacturing ERP systems, has worked hard to build their trust with its competency. So, when a profitability problem arises or a government agency comes calling, they

Corona: Model City in Proactive Approach to GASB 34

Outsourcing Center, Kathleen Goolsby, Senior Writer

When the recession snowball rolled downhill in California, it stopped at the city level. Because California laws require the state to reallocate portions of local property taxes in order to balance the budget, cities were faced with a choice: cut

How to Find Millions of Dollars in a Hurry

Outsourcing Center, Kathleen Goolsby, Senior Writer

If you don't know whether your local city, county or state governments spend more than they take in, or whether they are able to pay the costs to maintain their assets, you're not alone. Most people can't figure out how

Just Arrived

Outsourcing Center, Kathleen Goolsby, Senior Writer

The Government Accounting Standards Board (GASB) is responsible for establishing accounting principles for governmental agencies. The GASB Statement 34 redefines the basic financial reporting framework that governmental agencies currently use, requiring them to conform to accrual accounting. It also requires

Judging Outsourcing Performance at the Justice Department

Outsourcing Center, Kathleen Goolsby, Senior Writer

Our business is not IT, says Linda Holmes, director of Informatics Services at the Justice Department in Ottawa. Outsourcing allowed us to realign our resources so we could focus on our core competencies. We didn't want to worry about day-to-day

BPO Expanding the Telecom Industry

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Responding to the need to address simultaneous and often rapid changes in the business environment, Nortel Networks a global leader in telephony, data, e-Business, and wireless solutions for the Internet has turned to PricewaterhouseCoopers (PwC) for business process outsourcing (BPO)

Combining Computer Codes With IRS Code

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Executives who know how to fix computer code but also understand the IRS code are the people who run reSOURCE Partner associates (rSP), an ASP supplier in Columbus, Ohio. The two-year-old firm, which specializes in both the technical and the

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