Industry Archives

A Better Way to Handle Hazard Insurance Processing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Mortgage lenders need assurance that the proper hazard insurance coverage is in place for the loans they issue. But that comes with significant headaches and unnecessary costs for lenders that still do their hazard insurance processing and tracking in house.

Recent Trends in Retail Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Retailers first began outsourcing to cut costs. Now the strategic goal is to achieve top-line growth. And that requires business transformation. Retailers have two choices to get there.

IT Talent: A Shortage in India?

Eric Schoeniger, Business Writer

India is perceived as a cornucopia of IT talent. But some organizations are discovering that certain IT skills are increasingly scarce. Read about the current labor situation and what it means for your outsourcing effort.

Why Outsourcing Retail Payment Transactions is Hot

Outsourcing Center, Kathleen Goolsby, Senior Writer

Companies are outsourcing their payment transactions for reasons other than costs and efficiencies. Find out how this could create opportunities for customer retention and acquisition.

High Stakes: Web Site Customer Experiences

Outsourcing Center, Kathleen Goolsby, Senior Writer

How can retailers know how well they are serving the needs of the customers coming to their Web sites? Read about an outsourcing solution that gives retailers in-depth competitive intelligence for their online business.

Elvis Presley Enterprises Finds an Outsourcer That Protects and Promotes Its Brand

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Elvis Presley Enterprises is counting on its supplier's online expertise to turn its online sales numbers into a hunka, hunka, hunka burning change.

15 Trends That Will Shake Up BPO in 2006

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

BPO deals will get smaller. Offerings have to be global. The supplier market will continue to contract. Procurement will come of age. Here are 15 trends that will reshape BPO next year.

The Top 13 Outsourcing Events in 2005 and What They Mean for 2006

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Three Indian suppliers joined Tier 1. Suppliers made some critical purchases. Microsoft and SAP embraced outsourcing. And then the hurricanes blew in. Editor Beth Ellyn Rosenthal recounts thirteen events that swept the outsourcing world in 2005.

Mitigating Outsourcing’s Biggest Risks for 2006

Outsourcing Center, Kathleen Goolsby, Senior Writer

Four primary areas of risk await buyers of outsourced services in 2006. Industry experts share their recommendations for handling them.

Insider Views on Trends in Global Sourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Where will suppliers outsource work in the next couple of years? And why? There are dramatic changes in attitudes toward this decision!

Industries

Services

Cybersecurity

Shared Services

Industry

Services

Cybersecurity

Shared Services

Research & Insight

Industry

A Better Way to Handle Hazard Insurance Processing

IT Talent: A Shortage in India?

High Stakes: Web Site Customer Experiences

Elvis Presley Enterprises Finds an Outsourcer That Protects and Promotes Its Brand

15 Trends That Will Shake Up BPO in 2006

The Top 13 Outsourcing Events in 2005 and What They Mean for 2006

Industries

Services

Industry

Services

Cybersecurity

Go to standard quote

Exclusive Enterprise Assistance

For Enterprise and large teams only

Only takes 1 minute to complete the form