Industry Archives

Revenues Determine Rating

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Revenues Determine Rating ASPs Have Their Own Top 10 List - David Letterman popularized the Top 10 list. Now the ASP world is mature enough to have its own. IDC, the Framingham, Massachusetts global market advisory firm, decided to compile

Hays Sinks Its Teeth Into Document Processing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Dental offices in Great Britain often are equipped with the newest technology to make dental care as painless as possible. However, dentists were waiting a painfully long time to get paid by the Dental Practice Board (DPB), a governmental agency

Benefits Cures

Outsourcing Center, Kathleen Goolsby, Senior Writer

In 1995 Glaxo Wellcome, Inc. discovered a breakthrough in how to achieve its goals regarding human resources functions within the company. It happened as result of the company going through a merger and coming out of it not prepared to

Swan Saga

Outsourcing Center, Kathleen Goolsby, Senior Writer

When CNA Insurance, a business-to-business property and casualty insurer, paddled fast but still encountered a weight that kept it from soaring toward its goals, it hired the wings of Hewitt Associates as its human resources outsourcer in 1998 and really

Deciding What to Outsource

Dr. Wendell Jones

Outsourcing relationships have a better chance for success if they have an internal champion who believes in the cause. Find out what you need to know.

An ASP Plays Doctor with Database Health

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

dbDoctor has reengineered the database monitoring process for Oracle and Sun Microsystems systems. 'Databases touch each and every facet of your business. When they go down, all hell breaks loose and losses immediately start to accumulate,' says Michael Misheff, vice

Prepared to Answer

Chris Pryer, Business Writer

Customer service is a term that rolls easily off the tongue of almost every corporate mogul you hear interviewed or quoted these days. They talk about the fierce competition they face in their chosen industry and that the distinguishing factor

What Happened to LeapSource?

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

What Happened to LeapSource? - With $65 million in its checkbook, LeapSource opened it doors in September, 1999. The pure play business process outsourcing (BPO) provider closed those doors in March, 2001.\x0d\x0aWhat happened? And what does it mean for BPO

Outsourcing:

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing providers offer a richer and more varied career path than companies whose employees work in departments that support the core business. When EDS completes an outsourcing contract, it manages the IT department of the buyer's firm.

Real Estate Outsourcing Focuses on Transactions, Not the Transaction

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

An Interview With Deborah Kops - Location, location, location is the number one rule of commercial real estate. For corporations worried about their bottom lines, the cardinal concern for their real estate should be process, process, process.

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Revenues Determine Rating

Hays Sinks Its Teeth Into Document Processing

Benefits Cures

An ASP Plays Doctor with Database Health

What Happened to LeapSource?

Outsourcing:

Real Estate Outsourcing Focuses on Transactions, Not the Transaction

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