Sephora Discovers the Beauty of Outsourcing its IT Infrastructure
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Sephora had aging infrastructure. Outsourcing gave it an IT makeover, with newer, better technology at the same cost.
Research & Insight
Industry
Retail & E-Commerce
Outsourcing Conveniently Aligns Retailer’s Operations with Competitive Business Strategies
Outsourcing Center, Kathleen Goolsby, Senior Writer
A few years ago, the typical 7-Eleven® store had a myriad of electronic devices that were not connected. For example, cash registers were not linked to the fuel pumps, which forced clerks to manually enter fuel sales into the registers,
Outsourcing Helps Large Canadian Retailer Tie All Its Suppliers Together Online
Outsourcing Center, Bruce McCracken, Business Writer
One of the largest retailers in Canada wanted to connect all its vendors electronically. Outsourcing made that daunting task possible. The reasonable price meant even the smallest vendors could afford to plug in.
Shrinking Consumer Dollars Lead to Greater Interest in Retail Outsourcing
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Six major trends dominated retail outsourcing in 2002. Good news for providers: retailers are shopping for outsourced solutions as they struggle to do more with less.
Outsourcing Provides A New Suit For Old Hat
Outsourcing Center, Bruce McCracken, Business Writer
Even though Quicksilver, a fashion retailer, was keeping up with the latest hemlines, its was still using a manual system for inventory control dating back to the Nehru suit. Outsourcing to KWI brought the retailer up to date.
Truckloads of Treasures:The Power of Leveraging Outsourcing with Out-of-the-Box Thinking
Outsourcing Center, Kathleen Goolsby, Senior Writer
This outsourcing partnership started an entirely new industry that's now a significant source of revenue for both parties. It's an unparalleled story of what can be achieved through innovative outsourcing partners.
Ordering Online Produces A Catalog of Benefits for Quill
Outsourcing Center, Bruce McCracken, Business Writer
For Quill, a mail order office supply retailer based in the Chicago suburb of Lincolnshire, eCommerce in the late 1990s was a lucrative and untapped marketing channel. Its first Web site, launched in 1996, was rudimentary. We figured that everybody
Barking Up The Right Tree
Outsourcing Center, Bruce McCracken, Business Writer
National retailers face a challenge when they enter the professional services sector. In the area of medicine, many customers view multiple location clinics with apprehension. They conjure up images of inexperienced, overworked and underpaid interns dispensing medical solutions on an
Downtime Detour
Outsourcing Center, Kathleen Goolsby, Senior Writer
Imagine that you own a retail gas store and the cash register goes down. You can't sell gas or Twinkies. Now imagine, just for a moment, that you own over 1700 retail gas stores where this could happen. ARCO, a
A Gifted Outsourcing Relationship
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Today the company, now called Send.com, has 20 different product lines, ranging from cigars to cars. The company partners with local specialty retailers to fill its orders and deliver its gifts. Like a winemaker mixing a champagne cuvee, Send.com has