Future Trends in Telecom Outsourcing

Changes in Accountability for eBusiness and Internet Initiatives

Outsourcing Center, Kathleen Goolsby, Senior Writer

To be held accountable means one is subject to certain obligations. In the world of outsourcing, both buyers and suppliers must take preventive measures to ensure an equitable and successful relationship. For the buyer, this means structuring an effective contract

ASP Makes Sure You’ve Got Mail

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When midnight hits on December 31, Netizens will have sent 2.2 trillion email messages. That's because 97 percent of Internet users correspond by email, according to IDC. Back in 1998, a long time ago measuring by Web time, U.S. citizens

Contracting With ASP’s What’s the Customer to Do?

George Kimball

Application service providers (ASP's) promise to make all this go away. Rather than pay large license fees and hire swarms of consultants, companies may rent the software, or buy applications by the drink, paying so much per user, per month.

BPO Expanding the Telecom Industry

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Responding to the need to address simultaneous and often rapid changes in the business environment, Nortel Networks a global leader in telephony, data, e-Business, and wireless solutions for the Internet has turned to PricewaterhouseCoopers (PwC) for business process outsourcing (BPO)

Combining Computer Codes With IRS Code

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Executives who know how to fix computer code but also understand the IRS code are the people who run reSOURCE Partner associates (rSP), an ASP supplier in Columbus, Ohio. The two-year-old firm, which specializes in both the technical and the

Channel Changes

Outsourcing Center, Kathleen Goolsby, Senior Writer

Fast moving and provocative with possibilities, the ASP market is in the midst of a revolution. World-renowned, best-of-breed vendors, as well as customers of all sizes are watching this rapidly growing industry even as they shape it. ASPs don't look

Ingredients for a Successful Alliance

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing relationships work well when each company is able to focus on its core competency. The outcome is even more successful when each firm is a leader in its field. This relationship displays the powerful results when a buyer leverages

On the Leading Edge

Outsourcing Center, Kathleen Goolsby, Senior Writer

Tony Macina, general manager for global service delivery for IBM Global Services, says that one of the most significant developments in the world of outsourcing for 2000 is that the motivation for outsourcing is changing...

Future Sourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

As part of Professional Services at Compaq Computer Corporation, eBusiness Management Services (eBMS) is an Internet provider company. The company has managed the Microsoft network, including connecting more than 1,600 servers into its enormous server farm, for four years.

More Arrows in the Quiver

Outsourcing Center, Kathleen Goolsby, Senior Writer

Computer Sciences Corporation (CSC) gets right to the point about outsourcing these days, explaining that it is no longer about costs or strategy. It is about survival. CSC firmly believes that information technology (IT) is no longer just a business

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Telecom

ASP Makes Sure You’ve Got Mail

BPO Expanding the Telecom Industry

Combining Computer Codes With IRS Code

Channel Changes

Ingredients for a Successful Alliance

On the Leading Edge

Industries

Services

Industry

Services

Cybersecurity

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