Future Trends in Telecom Outsourcing

Lessons Learned From This Year’s Awards

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Editor Beth Ellyn Rosenthal, who conducted all the interviews, finds six recurring themes among the winners. The most surprising: offshoring actually created jobs for Americans.

Calling for Help: Outsourcing Helps BT Reinvent Itself

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

BT was a plain old phone company. Then competition and the Internet changed telecommunication. Where was BT going to find the capital to fund the requisite new offerings? BT outsourced its HR to Accenture. Together the partnership transformed BT.

Supplier’s Prescription for Success: Deliver More and Serve as a Lifeline When Necessary

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

What do you do when the hospital has a fiscal crisis and can't staunch the bleeding? Some suppliers would cut off the air supply when the money ran out. But not Eclipsys. It lowered its monthly fees until the hospital

Clinical Information System Implementations: A ‘Three-Way’ Street

Bruce Leshine, Jorden Burt LLP

The centerpiece of current healthcare information technology outsourcing initiatives is the buyer's decision to implement a new clinical information system. Attorney Bruce Leshine posits the best way to go about this is for the buyer, supplier, and CIS vendor to

Is Your Information Secure? Outsourced IT Still Requires In-Sourced Risk Assessment

Bruce Leshine, Jorden Burt LLP

Outsourcing your IT doesn't relieve you of security obligations. Try telling the CEO that it's alright that you lost customer information because we have an IT outsourcing contract. Just don't tell him about the supplier's limitation of liability provision. Attorney

Outsourced Email Archiving Solution Addresses Regulatory Challenges, Storage Issues, and Productivity

Outsourcing Center, Kathleen Goolsby, Senior Writer

Email archiving is a hot technology for 2006, solving corporate and compliance challenges. Here's what an investment management firm learned when shopping for an outsourced email archiving solution.

The Top 13 Outsourcing Events in 2005 and What They Mean for 2006

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Three Indian suppliers joined Tier 1. Suppliers made some critical purchases. Microsoft and SAP embraced outsourcing. And then the hurricanes blew in. Editor Beth Ellyn Rosenthal recounts thirteen events that swept the outsourcing world in 2005.

Tales from the Front: Sunoco’s Tim Murtha Publishes New Guidebook On IT Multi-Sourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When Sunoco decided to transform its IT infrastructure, it performed 90 percent of its IT services in-house. After an honest assessment of its deficiencies, the refiner decided to outsource 90 percent of its infrastructure to multiple suppliers. The key to

Putting Together a Successful Public-Private Partnership

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The Land Registry wanted to add PCs to its 24 offices throughout the UK in just eight months. It formed a public/private partnership with HP to get the job done. Outsourcing, however, brought even more benefits to the government agency.

Can Organized Labor Vote Yes on Outsourcing?

Eric Schoeniger, Business Writer

Outsourcing is sometimes a four-letter word in unionized industries. Yet for many utilities, strategic outsourcing can result in a clear competitive advantage that benefits management and labor alike.

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Lessons Learned From This Year’s Awards

Calling for Help: Outsourcing Helps BT Reinvent Itself

Clinical Information System Implementations: A ‘Three-Way’ Street

Is Your Information Secure? Outsourced IT Still Requires In-Sourced Risk Assessment

Outsourced Email Archiving Solution Addresses Regulatory Challenges, Storage Issues, and Productivity

The Top 13 Outsourcing Events in 2005 and What They Mean for 2006

Putting Together a Successful Public-Private Partnership

Can Organized Labor Vote Yes on Outsourcing?

Industries

Services

Industry

Services

Cybersecurity

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