Innovation Outsourcing Solutions For Your Business Growth

Intensifying Competition for Talent Causes Employers to Turn to Outsourcing for Benefits Programs

Outsourcing Center, Kathleen Goolsby, Senior Writer

A recent study found a correlation between job and benefits satisfaction and employee loyalty/retention. But benefits programs are growing more costly and becoming increasingly difficult to administer. Here's how outsourcing helps.

Mitigating Outsourcing’s Biggest Risks for 2006

Outsourcing Center, Kathleen Goolsby, Senior Writer

Four primary areas of risk await buyers of outsourced services in 2006. Industry experts share their recommendations for handling them.

Top ITO Trends for 2006

Outsourcing Center, Kathleen Goolsby, Senior Writer

A new buzz surrounds IT outsourcing. Buyers are taking a new tactical approach to ITO. They want technical innovation, worry about security, and are embracing multisourcing. Read what the experts think will happen in 2006.

Ukraine: Will the Orange Revolution Boost the IT Outsourcing Industry?

Ulad Radkevitch

Ukrainian IT suppliers signed new deals in 2005. Will the Ukraine turn into an Eastern European outsourcing hot spot?

A New Metric Compares Suppliers; Currently the Indians Are Winning

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A new research study by Katzenbach Partners says the traditional American and European suppliers are no longer the safe bet for buyers looking to outsource their information technology. The study says the Indian suppliers, who have excess cash thanks to

Cigarette Manufacturer Rolls Out VoIP

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

JTI, which manufactures Salems, Winstons, and Mild Sevens, has plants in 48 countries. It asked Equant, its global telecom provider, to set up a voice over Internet protocol call center so it could take advantage of the new services VoIP

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Read about ITO in 2005: the move to global sourcing, the impact of Sarbanes-Oxley, and new activities for ASPs.

How Real Estate Choices Affect Offshoring Decisions

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Locations like Brazil and Argentina may compare favorably with current offshoring favorites such as Delhi and Shanghai, a new study by global real estate firm Jones Lang LaSalle found. Read about the up-and-coming offshore locations.

Managing an Outsourcing Career

Isaac Cheifetz

What should outsourcing executives do to position themselves for career success in outsourcing? An outsourcing executive recruiter shares his list.

Reaping What They Sowed in Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Effective communication is crucial to success in outsourcing, but it seldom happens automatically between two different corporate cultures. This is the story of how Sears and Hewitt Associates established change management techniques to ensure proactive communication, as well as an

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Intensifying Competition for Talent Causes Employers to Turn to Outsourcing for Benefits Programs

Ukraine: Will the Orange Revolution Boost the IT Outsourcing Industry?

A New Metric Compares Suppliers; Currently the Indians Are Winning

Cigarette Manufacturer Rolls Out VoIP

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model

Managing an Outsourcing Career

Reaping What They Sowed in Outsourcing

Industries

Services

Industry

Services

Cybersecurity

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