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Research & Insight

Innovation

Fly Like an Eagle

Outsourcing Center, Kathleen Goolsby, Senior Writer

As human genome mapping starts to produce results and new drugs are developed to eradicate or control some of life's most significant challenges, the spotlight will be on pharmaceutical companies. Time to market will drive their efforts. But the pharmaceutical

If the Shoe Fits

Outsourcing Center, Kathleen Goolsby, Senior Writer

Building for Future Competition and Growth Dramatic technological changes now regularly unsettle our ways of doing business, and this trend promises to wreak even more havoc in the future as technological advances occur even more quickly. Future organizational success already

Feathering Each Other’s Nests

Outsourcing Center, Kathleen Goolsby, Senior Writer

Birds of a feather flock together aptly describes the beginnings of the outsourcing relationship between Commonwealth Bank of Australia and its supplier-partner, EDS Australia. Both organizations are huge, both are global, both are renowned for the top-notch services they provide

From Future Shock to FutureSourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Compaq buyers want their outsourcing vendors to introduce innovation and add value to their outsourcing contracts, observes Thomas Simmons, vice president, eBusiness Management Services for Compaq Global Services in Stow, Massachusetts. Buyers want their vendors to be part of managing

Outsourcing’s New Risks

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Academic: Professor James Brian Quinn Outsourcing's New Risks By Beth Ellyn Rosenthal Today, the greatest risk in outsourcing is to not outsource. So says James Brian Quinn, William and Josephine Buchanan Professor of Management emeritus at Tuck School of Business

13 Big Mistakes to Avoid

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Bill Bierce is in the catbird seat when it comes to watching outsourcing agreements go south. The founder of Bierce & Kenerson, P.C., a New York law firm specializing in outsourcing and technology law, has devised a lucky list of

What Web (Sites) We Weave

Raymond Angus

Innovation, creativity and individualism are the siren songs of this strapping birth child of the marketplace, appropriately dubbed ecommerce. Capturing attention on the Internet, and translating that curiosity into positive action, is the role played by a new breed of

Accounting for Results

Outsourcing Center, Kathleen Goolsby, Senior Writer

At first blush, Cornell Companies, Inc. appears to be just one among several private corporations whose enterprises generate revenue by building and operating prisons. Beyond the momentary glance, though, Cornell contrasts sharply with its competitors. Just like the background and

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