IT Applications | Outsourcing Center

Educating Universities About Outsourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When you're 17, one of the hardest decisions you have had to make in your young life is where to go to college. Then, you arrive on campus and have to embark on a whole new way of living away

The Russians Are Coming!

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Émigrés typically savor the wealth of business opportunities when they land on the promising shores of America. But the partners at Octet Media L.L.C. in New York City learned that their financial future was still tied to the folks back

Constant Coverage on Two Continents

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Cost reduction often is the primary push to outsource a non-core area. And when the savings are significant, slashing the costs almost in half, more and more American companies are taking advantage of the lower price, even if the supplier

Cleaning Up The Lead System For The Laundry

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Cleaning Up The Lead System For The Laundry... Pellerin Milnor Corp. manufactures industrial laundry machinery used by hotels, prisons, nursing homes and dry cleaners. Instead of selling its equipment to its end users, it created a dealer network throughout the

Ingredients for a Successful Alliance

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing relationships work well when each company is able to focus on its core competency. The outcome is even more successful when each firm is a leader in its field. This relationship displays the powerful results when a buyer leverages

Growing Together

Outsourcing Center, Kathleen Goolsby, Senior Writer

Compaq Computer Corporation and Jabil Circuit, Inc. This award illustrates the ability to expand SAP outsourcing into a whole new venue, e-commerce. E-commerce, of course, is the hottest area for outsourcing expansion. Jabil originally outsourced its SAP application to Compaq

Impact on Growth

Outsourcing Center, Kathleen Goolsby, Senior Writer

Unisys and First Travel Corporation: This is fascinating example of how an international IT company moved into BPO outsourcing. Outsourcing its back office gave First Travelcorp two strategic advantages: marketing muscle and cost flexibility. First, Travelcorp could provide new, sought

Taking Care of Business

Outsourcing Center, Kathleen Goolsby, Senior Writer

Here is a superb example of how two organizations took an immense challenge and succeeded. The scope of EDS's assignment was broad and pervasive: to take over the IT and some BPO functions for the Government of South Australia. The

On the Leading Edge

Outsourcing Center, Kathleen Goolsby, Senior Writer

Tony Macina, general manager for global service delivery for IBM Global Services, says that one of the most significant developments in the world of outsourcing for 2000 is that the motivation for outsourcing is changing...

Traveling the Path of Opportunity

Outsourcing Center, Kathleen Goolsby, Senior Writer

Brad Boston, executive vice president of Product Development and Delivery for Sabre, the world's leading provider of information technology (IT) for the travel and transportation industries, says Sabre aims to partner with its customers in developing technology that moves the

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