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Trends Highlight Changes in the Way Companies Will Do IT Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

IT outsourcing is no longer a commodity. Here's a run-down of recent trends demonstrating IT outsourcing is becoming integral to top-line growth. Read about new business models, new functions being outsourced, and other changes that will impact ITO deals next

GE Looks To Recruitment Process Outsourcer To Find ‘Meat And Potatoes’ Candidates As Well As ‘The Purple Squirrel’

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing the routine details of recruiting allows GE's HR department to stay strategic. Yoh HR Solutions also takes care of GE's federal compliance folder, a task that can have major repercussions for employers if done improperly.

When An Outsourcer Outsources: Debt Collector Uses Champion Challenge for Selection

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

AMO, a debt collection firm, looked at a number of suppliers, then set up a 60-day champion/challenger test. Who could collect more money--AMO's dialer or the supplier's system? We wanted to test their situations under combat conditions, says Michael Chamberlain,

Solving SMBs’ Communications Technologies Challenges

Outsourcing Center, Kathleen Goolsby, Senior Writer

Most small to midsize businesses (SMBs) don't have in-house telecom experts, lack the experience to handle ongoing quick technological changes, and can't effectively plan ongoing strategies, manage implementations, and ensure harmonious use of communication technologies and devices on their own.

Catapulting a Business Forward

Outsourcing Center, Kathleen Goolsby, Senior Writer

The pace of change in information and communication technology in education, including corporate learning programs, has been tremendously fast and has completely altered the teaching and learning process. Here's the story of how one company used outsourcing to not only

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Trends Highlight Changes in the Way Companies Will Do IT Outsourcing

GE Looks To Recruitment Process Outsourcer To Find ‘Meat And Potatoes’ Candidates As Well As ‘The Purple Squirrel’

When An Outsourcer Outsources: Debt Collector Uses Champion Challenge for Selection

Solving SMBs’ Communications Technologies Challenges

Catapulting a Business Forward

When The Phones Don’t Work, Call A VoIP Supplier

How Outsourcing IT Helped a Swedish Airline Concentrate on Its Customer Service

Editor’s Corner: Kim Davis of TalentTrack

Aberdeen Group Study: Procurement Outsourcing Becomes More Strategic

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