Manage Relationships Effectively

‘Special T’ Is for Telecommunications

Katherine Swarts, Business Writer

Technology seems to change at mach speed. Companies often don't have the time or the capital to train their workers to keep up. Outsourcing allows them to plug into qualified specialists when the demand arises.

How To Move From ‘It’s Not Possible’ To ‘It’s A Done Deal’

Outsourcing Center, Kathleen Goolsby, Senior Writer

Money is tight at most non-profits (and at corporations, too!). Antares helped the Ohio MS chapter upgrade its technology within its budget.

Aviation Outsourcing

R. Allen NaudÈ, Partner, Baker & McKenzie, Miami, Florida

Flexibility is an important piece of aviation outsourcing. Attorney R. Allen Naude of Baker & McKenzie shares do's and don'ts for airlines.

Outsourcing the Enterprise Becomes an Engine for Growth

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Ingersoll Rand, in an effort to achieve dramatic growth, turned to ACS to outsource its accounts payable. But after careful study, the manufacturer decided to incorporate ITO into the BPO equation.

Insuring A Process System for Independent Agents

Chris Pryer, Business Writer

USA Inc., composed of independent agents, wanted to concentrate on growth. Soon its IT department couldn't handle the volume. So it outsourced policy processing to RIS.

Outsourcing Labor Procurement

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Design your strategy carefully. Source outside the box. Pete Quigney of EDS shares his thoughts on a successful labor procurement.

A Sporting Goods Manufacturer Outsources CRM to Drive a Golf Email Campaign

Outsourcing Center, Bruce McCracken, Business Writer

Wilson Sporting Goods wanted to send 90,000 emails to its golf customers. But it had never done an email campaign before. Outsourcing got the job done.

IDC Study

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing used to be about cost, capital and cash flow. Today, outsourcing is about strategy and execution. So says a just released study by IDC and Cap Gemini Ernst & Young.

Anchor for Agility

Outsourcing Center, Kathleen Goolsby, Senior Writer

When Nortel selected a service provider, the low cost offer did not prevail since Nortel wanted the best cultural fit. CSC won the deal after its negotiating team announced they would be the ones heading the account.

Service Provider Bankruptcy

Paul J. N. Roy, Partners, Mayer, Brown, Rowe & Maw

Your service provider just declared bankruptcy. What do you do now? Lawyers at Mayer, Brown, Rowe & Maw have some surprising remarks about what you can and can't do and some good ideas about how to protect yourself in your

Industries

Services

Cybersecurity

Shared Services

Industry

Services

Cybersecurity

Shared Services

Research & Insight

Vendor Management

‘Special T’ Is for Telecommunications

How To Move From ‘It’s Not Possible’ To ‘It’s A Done Deal’

Outsourcing the Enterprise Becomes an Engine for Growth

Outsourcing Labor Procurement

IDC Study

Anchor for Agility

Industries

Services

Industry

Services

Cybersecurity

Go to standard quote

Exclusive Enterprise Assistance

For Enterprise and large teams only

Only takes 1 minute to complete the form