(i)Structure Creates Model to Chart IT Outsourcing Performance
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
How well does your IT outsourcing perform? (i)Structure created a simple test you can take on the Web to answer that question.
Research & Insight
Vendor Management
Implementing and Transitioning into Outsourcing
Outsourcing Center, Kathleen Goolsby, Senior Writer
The implementation and transition phases of outsourcing are fraught with complexities and unexpected challenges. Some relationships move on to meteoric success; others hemorrhage so badly at this stage that it's difficult to recover. Why? Find out in this second in
A Comparison of Asset Acquisitions and Outsourcing Transactions
Helen Lukajic, Associate, Baker & McKenzie
How does asset acquisition differ from outsourcing? Attorneys at Baker & McKenzie explain the legal nuances.
Innovative Hardware Eliminates Wireless Risks
Outsourcing Center, Kathleen Goolsby, Senior Writer
Imagine having a fully transportable, fast-speed, secure, wireless network that can immediately operate anywhere in the world. Predictions that such technology is still next generation are now history, and both government and commercial organizations are making a beeline for the
Outsourcing Provides A New Suit For Old Hat
Outsourcing Center, Bruce McCracken, Business Writer
Even though Quicksilver, a fashion retailer, was keeping up with the latest hemlines, its was still using a manual system for inventory control dating back to the Nehru suit. Outsourcing to KWI brought the retailer up to date.
ASP and ERP: A Great Fit
Outsourcing Center, Kathleen Goolsby, Senior Writer
Having doubled its size in one year, Rural Cellular Corporation found it had outgrown its human resources and financial services applications. Outsourcing its hosting and applications to an ASP solved the problem.
No Dress Rehearsals
Outsourcing Center, Kathleen Goolsby, Senior Writer
What makes an outsourcing relationship work? A perfectly executed contract is NOT the answer. An outsourcing arrangement is a long-term relationship whose expectationss and attitudes must be realistic. Here's how to do it right.
The Critical Success Factor of Managing Growth
Outsourcing Center, Kathleen Goolsby, Senior Writer
BP, one of the world's largest companies, considers it a best practice to outsource as many non-core processes as possible. But outsourcing HR was considered a crucial component of its organizational transformation. Here's the story of how a groundbreaking deal
Outsourcing’s Role in the Delicate Balancing Act Between Growing and Shrinking
Outsourcing Center, Kathleen Goolsby, Senior Writer
The cost of human capital is so large that it stymies some companies from being able to achieve their growth initiatives. Outsourcing truly makes a difference, as in this story of how a medical billing company handled the challenge and
Inheriting a Legacy TPA
Chris Pryer, Business Writer
Jefferson Pilot Financial Insurance Company had never outsourced. Then it acquired another insurance company using a third-party administrator. A careful study convinced the insurer outsourcing was the way to go.