Manage Relationships Effectively

Close Encounters of the HR Kind

Outsourcing Center, Kathleen Goolsby, Senior Writer

Public Service Enterprise Group, Inc. (PSEG) is a holding company in the electric and gas business with several affiliate companies in generation and distribution services in 12 countries and in 12 states in the US. Dealing at times with regulation,

How to Spend Resources Wisely

Outsourcing Center, Kathleen Goolsby, Senior Writer

To survive in our rapidly changing world, companies need agility to make progress in the shifting sands in the business arena. So today's executives seek advice on how to survive or even get ahead of the pack. One of the

Drexel Deepens Its Impact

Outsourcing Center, Kathleen Goolsby, Senior Writer

As the world increasingly becomes defined by technology, Drexel University (DU) is committed to driving innovation and being a leader in technological advancements. Drexel stays in the headlines, having created a number of nationwide firsts. In November 2000, its 62-acre

The Seven Deadly Negotiating Sins

Brad L. Peterson, Partner, Mayer Brown LLP

An outsourcing negotiation is a complex endeavor, with interwoven financial, technical, performance, people, and legal issues. However, after boiling it all down, there are seven very common mistakes both vendors and customers make in negotiating outsourcing contracts. This article will

Aberdeen Group Research Report:

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The U.S. still dominates the global ASP market, according to a new Aberdeen Group report, Worldwide ASP Spending. Forecast and Analysis 2001-2005. Today, American ASPs are capturing two-thirds of the $3 billion spent on ASP services.

Outsourcing Disease Management Services Helps Patients and Payers

Outsourcing Center, Kathleen Goolsby, Senior Writer

In contrast to an ailment like diabetes or asthma, where there are significant numbers of patients and the prevalence of the ailment is quite high, Accordant Health Services focuses on complex, chronic diseases that require ongoing, specialized care whose patient

Beyond our Shining Seas

Outsourcing Center, Kathleen Goolsby, Senior Writer

To succeed in the United States, you have to do everything right from A - M. But to go international, you have to do everything right from A - Z. A lot of factors come into play that are not

When Employee Satisfaction is Key

Outsourcing Center, Kathleen Goolsby, Senior Writer

Deutsche Bank, with commercial banking and investment bank services, aims to be one of the world's leading investment banks. And it depends on its employees to make that happen. Since it relies on employee competence and commitment to excellence in

How to Preserve Outsourcing Relations in the Midst of a Merger

Joyce Ahlering

When two companies merge, a flurry of negotiation begins. Often watching from the sidelines are clients whose outsourcing relationships can be hacked away in no time by the acquiring company's executive sword. How can you salvage outsourcing relationships in the

Just What the Doctor Ordered

Outsourcing Center, Kathleen Goolsby, Senior Writer

As healthcare professionals strive to focus on their core competencies and become more efficient and cost-effective, they turn to outsourcing as a solution. Buenaventura Medical Group (BMG), a 50-doctor, multi-specialty group with five locations and 100,000 patients, made that decision

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Research & Insight

Vendor Management

How to Spend Resources Wisely

The Seven Deadly Negotiating Sins

Aberdeen Group Research Report:

When Employee Satisfaction is Key

How to Preserve Outsourcing Relations in the Midst of a Merger

Just What the Doctor Ordered

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