One App Fits All
John Harney, Business Writer
This SMB manufacturer replaced its legacy applications with one hosted ERP suite for dramatic cost savings and vastly improved operational efficiencies.
Research & Insight
Industry
Manufacturing
Gotchas For SMB Insurance Companies
John Harney, Business Writer
Insurance carriers with under $300 million in premiums face major challenges in adopting outsourcing because of their complex processes and products and intense government regulation. Here are some things to think about to insure outsourcing success.
Outsourcing Serves Reduced Labor and Food Costs with Increased Restaurant Management
Outsourcing Center, Kathleen Goolsby, Senior Writer
Labor and food costs comprise 60 percent of a fast-food restaurant's overall costs. Software solutions can efficiently manage the business, but they're often not cost-effective for small to mid-size businesses and franchisees. Here's how many restaurant owners benefit from a
How to Come Back from a Failed Outsourcing Partnership
Outsourcing Staff
It's very possible for buyers to form highly successful relationships with a new provider after experiencing a failed relationship. But there are pitfalls. What are the best practices that ensure success in these situations the second time around? Here are
How A Small IT Firm Prospered After Outsourcing Its HR to a PEO
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
TechGuard had trouble recruiting because of its lack of benefits. It outsourced HR to solve that problem. Then it learned HR outsourcing provided a lot more valuable benefits. Here's one firm's story.
History Revisited: The Next FAO Growth Spurt Is Coming
Phil Fersht, VP Research
FAO had a major growth spurt in 2002 and 2004. What will happen this year? Will there be another? Phil Fersht and Paul Nowacki dissect the past to predict the future.
Infocrossing Introduces Managed Application Services, Providing Four Key Business Benefits to Buyers
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
After repeated requests from its clients, Infocrossing expanded its Enterprise Application Services to include Managed Application Services (MAS), a cross-platform suite that includes all aspects of ERP application outsourcing. We married best practices around infrastructure capabilities with our PeopleSoft and
Outsourcing Helps Legacy Air Carriers Fly Back to Profitability
Jerry Bowles, Business Writer
Outsourcing has been one of the most important factors in the industry turnaround, providing an opportunity to remove large amounts of fixed cost while drawing on the expertise of the outsourcer to update the airline's technology base. Read why airlines
Retail E-Commerce No Longer a Diamond in the Rough
Outsourcing Center, Kathleen Goolsby, Senior Writer
All studies indicate e-commerce is booming and online innovation is on the rise. Here are some ways that outsourcing facilitates retailers' ability to capture more market share.
Why Life-Sciences Companies Need to Change How They Outsource to Create Greater Value
Todd Hintze, Principal, Everest Group
Despite all of the industry hoopla regarding the growth of life-sciences outsourcing, only a small set of life-sciences organizations truly engage in outsourcing. Traditionally, these companies adopted a contracting model for staff augmentation for their clinical drug testing. Read why