Pricing Archives

Optimal Outsourcing – When Both Parties Are Reading from the Same Play Book

Outsourcing Center, Kathleen Goolsby, Senior Writer

These days, many governments are changing their former approach to outsourcing, resulting in higher-value outcomes. Read about the foundational aspects and successful accomplishments of one such government outsourcing partnership.

City View: Mayor Declares Outsourcing is the Way of the Future

Outsourcing Center, Kathleen Goolsby, Senior Writer

The story of how to move beyond internal limitations and going in circles through outsourcing.

Outsourcing Boosts Revenues 60 Percent in Six Months

Outsourcing Center, Bruce McCracken, Business Writer

Revenues at Verifications enjoyed a 60 percent increase in just six months after outsourcing its sales force automation.

Four Early Steps to Outsourcing Success for In-House Counsel

Stacy Schultz, Attorney, O'Melveny & Myers

Although it's best to retain outside counsel with outsourcing expertise, Attorney Stacy Schultz of O'Melveny & Myers explains the unique issues that buyers' corporate in-house lawyers need to know before becoming involved in constructing an outsourcing contract.

Staking a Claim To Excellence With an Offshore Component

John Harney, Business Writer

MetLife needed to improve its claims processing. ACS now does the job up to nine times faster, up to 75 percent cheaper and with 40 percent more accuracy using offshore labor.

All Things Considered – The Right Price for Outsourcing Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

In today's economic environment, more and more organizations are turning to their chief financial officers for the outsourcing go/no-go decision. This can have a tendency to focus the decsion on cost, not value. Danger: this approach may impact the effectiveness

ITO: An Industry in Transition

Outsourcing Center, Kathleen Goolsby, Senior Writer

Peter Bendor-Samuel reflects on ITO outsourcing in 2002. His take: service providers are under price pressure because of increased competition from offshore suppliers and new potential powerhouses created by acquisitions. Then, he predicts what will happen in 2003.

Legal Outsourcing Trends – A Look Ahead

Paul J. N. Roy, Partners, Mayer, Brown, Rowe & Maw

Outsourcing continues to provide significant business opportunities for customers. But it also represents new risks. At the same time, the outsourcing market is continuing to evolve toward the newer terrain of business process outsourcing. Paul Roy of Mayer, Brown, Rowe

Mushrooming Competition + Knife-Thin Margins = CEO Headaches in Financial Institutions

Outsourcing Center, Kathleen Goolsby, Senior Writer

With competition on all sides, banks have to invest in enabling technologies to stay current. Yet this economy dictates that they cut costs, too. The only way to do both is to outsource.

Aviation Outsourcing

R. Allen NaudÈ, Partner, Baker & McKenzie, Miami, Florida

Flexibility is an important piece of aviation outsourcing. Attorney R. Allen Naude of Baker & McKenzie shares do's and don'ts for airlines.

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Pricing

City View: Mayor Declares Outsourcing is the Way of the Future

Four Early Steps to Outsourcing Success for In-House Counsel

Staking a Claim To Excellence With an Offshore Component

ITO: An Industry in Transition

Mushrooming Competition + Knife-Thin Margins = CEO Headaches in Financial Institutions

Industries

Services

Industry

Services

Cybersecurity

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