Process Cycle Time Optimization Strategies

Real Estate Firm Makes Better Investments By Outsourcing Accounting

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Jimmy Hanson wanted to invite institutional investors to invest in his real estate management company. But he needed to revamp his accounting systems to meet their reporting needs. DTO's real estate division solved his problem.

Staking a Claim To Excellence With an Offshore Component

John Harney, Business Writer

MetLife needed to improve its claims processing. ACS now does the job up to nine times faster, up to 75 percent cheaper and with 40 percent more accuracy using offshore labor.

Outsourcing To Play Larger Role Among Insurance Companies

Chris Pryer, Business Writer

The conservative insurance industry finally figured out BPO is the way to go. Shrinking margins made insurers enter this brave new world.

Outsourcing’s Role in the Delicate Balancing Act Between Growing and Shrinking

Outsourcing Center, Kathleen Goolsby, Senior Writer

The cost of human capital is so large that it stymies some companies from being able to achieve their growth initiatives. Outsourcing truly makes a difference, as in this story of how a medical billing company handled the challenge and

Diagnosis: Losing Money Hand Over Fist

Outsourcing Center, Kathleen Goolsby, Senior Writer

Some medical practices think that simply automating billing and collection processes will put an end to chasing dollars from insurance companies. But a number of things can go wrong. This unique service provider ensures the front-end processes and workflows match

Outsourcing Virtual Warehousing Enables Entry into New Markets

Outsourcing Center, Kathleen Goolsby, Senior Writer

Virtual warehousing is not new, but it's sometimes not successful. QVC.com outsourced to ensure its quality standards and a seamless experience for its customers would be the result.

Resourceful Outsourcing Nabs Outsourcer’s Resources

Outsourcing Center, Kathleen Goolsby, Senior Writer

Manufacturing companies are finding that technology sometimes creates a need for new facilities, as well as streamlined processes. Find out how a U.K. company lacking investment capital used outsourcing to obtain a new facility.

Extra! Extra! Read All About It

Outsourcing Center, Bruce McCracken, Business Writer

As the 20th century closed, the winds of change blew at gale force in marketing and media, harkening the arrival of the Internet. A revolutionary communicative medium was permeating America and the world. The avenues of business were not unlike

Hays Sinks Its Teeth Into Document Processing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Dental offices in Great Britain often are equipped with the newest technology to make dental care as painless as possible. However, dentists were waiting a painfully long time to get paid by the Dental Practice Board (DPB), a governmental agency

Breaking News: Outsourcing Gets Great Press in the Newspaper Industry

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Reducing cycle time is a powerful business strategy. Here are two examples from the newspaper industry that demonstrate how outsourcing was the only way these companies could take advantage of a great opportunity.

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